Multi-Line Claim Adjuster- National Accounts (Litigated Commercial Auto, GL & Premises Liability)

Overview

Multi-Line Claim Adjuster- National Accounts (Litigated Commercial Auto, GL & Premises Liability)

Looking for an experienced insurance adjuster with deep expertise in litigated auto, general liability, and premises liability claims—not HR or employer-side WC management.

Location: Remote (aligned to MST hours)Schedule: Monday–Friday, 8:00 AM–4:30 PM MSTSalary Range: $75,000–$85,000 annuallyEmployment Type: Full-TimeDesk Type: Multiple accountsIndustries Served: Construction, municipality, retail, auto, general liability, products liabilityJurisdictions: Multiple – Home State or DHS license requiredTravel: Minimal (less than 10% for team meetings, file reviews, etc.)

Build Your Career With Purpose

At CCMSI, our Claim Specialists do more than resolve files—they drive outcomes that matter for clients and communities. As a 100% employee-owned company and a Great Place to Work® Certified organization, we offer a culture of ownership, professional development, and collaboration. We pride ourselves on manageable caseloads, strong client partnerships, and opportunities for career growth.

 

Job Summary

We’re seeking a Multi-Line Claim Consultant with strong expertise in litigated commercial auto, general liability, and premises liability claims. This role manages complex, high-exposure claims from start to finish with minimal supervision, bringing industry knowledge and strong litigation management skills to multiple accounts across varied industries.

 

Important – Please Read Before Applying

This is not an HR, benefits, safety, or manufacturing management role. We are seeking an insurance claims professional with proven experience directly investigating, reserving, litigating, and settling complex multi-line claims—including auto liability, general liability, and premises liability—as an adjuster or adjuster supervisor within an insurance carrier, TPA, or similar claims-handling environment. Candidates without this background (for example, those with HR-only, safety, or employer-side risk management experience) will not be considered.

 

Responsibilities

 

• Investigate, evaluate, and resolve litigated commercial auto, general liability, and premises liability claims in compliance with corporate standards, client handling instructions, and state law.

• Establish and monitor claim reserves within designated authority levels.

• Manage litigation strategy, including supervising outside counsel and negotiating settlements.

• Review, approve, or negotiate disputed medical, legal, and miscellaneous invoices.

• Provide mentorship and guidance to junior staff on complex claims and litigation handling.

• Maintain accurate claim documentation, diary compliance, and timely communications with clients, insureds, attorneys, and claimants.

• Deliver high-quality service and results to clients in construction, municipality, retail, auto, GL, and products liability industries.

• Participate in claim reviews, file audits, and team meetings as needed.

• Reviews and addresses coverage, including writing coverage letters

• Evaluates risk transfer and subrogation opportunities

 

Qualifications

 

What You Bring

• 7+ years of multi-line claims handling experience (commercial auto, GL, premises liability strongly preferred).

• Home state or DHS adjuster license required.

• Experience addressing and evaluating Additional Insured and Contractual Indemnification duties preferred.

• TPA experience strongly preferred.

• Litigation management experience across multiple jurisdictions.

• Strong negotiation, analytical, and organizational skills.

• Excellent communication and client-facing presentation skills.

• Bonus: Experience with crop/agricultural claims.

Performance Metrics

• Claim file audit scores

• Oversight of diary compliance

• Effectiveness in managing litigation and settlement outcomes

• Quality of mentorship and staff development

What We Offer

• Generous PTO: 4 weeks in your first year + 10 paid holidays

• Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, 401(k), and ESOP

• Professional Growth: Robust training, advancement opportunities, and employee ownership