Summary
 

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Description
 

Position Purpose:

Under general supervision, promote blended learning solutions and the use of innovative technology and tools to meet business goals. Contribute expertise as a member of high-level I/S functional committees focused on developing a high-performing workforce.

What You'll Do:

• Collaborate with and/or lead committees with cross-functional subject matter experts and managers to assess emerging and existing training needs, appropriate performance metrics, and align with business goals.
• Interact with technical vendors when researching customizable IT educational solutions for possible offerings.
• Maintain a course matrix detailing the hierarchy and how each of the IT training offerings relate to each other.
• Develop proposals in coordination with management to be presented to senior management for approval of all new or changing training offerings.
• Create, develop, and modify training programs for technical staff. Deliver training and development programs to a variety of audiences, including varying levels of responsibility and experience, while understanding and applying adult learning principles.

To Qualify for This Position, You’ll Need:

Required Education:

• Bachelors in a job-related field OR,
• 4 years job related work experience OR,
• Associate's AND 2 years job related work experience

Required Work Experience:

• 3 years training experience, including IT course development/delivery and vendor relations
• 3 years technical experience, and 2 years program or project management experience with a Bachelor’s degree or equivalent.
• Or 3 years training experience, including IT course development/delivery and vendor relations, 1 years technical experience, and 2 years program or project management experience with a Master’s degree.

We prefer that you have:

• 18+ months experience in performing training needs analysis for information technology departments within the insurance industry.

Required Skills and Abilities:

• Capable of integrating business and technical concepts when designing courses and materials tailored to meet the unique needs of entry-level through technical expert programmers.
• Demonstrated ability to design and deliver case studies to ensure relevant skill, knowledge, and competency transfer.
• Strong human relations skills.
• Strong verbal/written communication skills.
• Strong organizational skills necessary to schedule, arrange prioritize and complete work assignments as assigned.
• Demonstrated strong research, analytical, planning, and data gathering skills.
• In-depth knowledge of relevan