Marketing Analyst (In Ofc 4 Days/Wk)

MARKETING ANALYST

Please Note: There will be an in-office presence expectation at 241 Ralph McGill Blvd, Atlanta, GA four (4) days per week and/or as additionally required. 

JOB SUMMARY:

Georgia Power, a subsidiary of Southern Company, is looking for a creative and innovative Marketing Analyst to develop and execute marketing strategies that engage, educate, and connect customers with Energy Assistance programs.

JOB DESCRIPTION:

As a member of the Brand and Marketing Team, marketing analysts play a significant part in telling the story of how our assistance programs help customers get the help they need to pay their bill. Combining strategic thinking with strong project management skills, the Marketing Analyst is responsible for developing strategy and guiding the execution of integrated/multi-channel awareness and customer-acquisition campaigns. 

This role will work closely with program managers, internal and external partners to deliver content that drives program enrollment and participation, enhances customer experience, and positively impacts customer satisfaction.

JOB REQUIREMENTS:

• Four-year degree preferably in Marketing, Communications, Business, or related field
• 3-5 years developing and executing insight-driven, integrated, end-to-end marketing campaigns 
• Experience managing marketing budgets
• Experience working with marketing automation and analytics platforms (Adobe, Google, Eloqua, etc.)
• Ability to define, track and evaluate KPIs to assess effectiveness, map success and maximize ROI
• Demonstrated ability to write and edit marketing content 
• Experience working with marketing agencies/vendors 

JOB RESPONSIBILITIES:   

• Work with internal and external partners to coordinate research to effectively target customers in need of assistance 
• Forecast and track costs to maintain and manage program marketing budgets
• Develop marketing plans that are educational, inclusive, and inspiring, to help achieve program goals 
• Lead integrated, end-to-end campaigns to include targeting, implementation, tracking and analysis 
• Collaborate with internal and external partners to produce compelling, high-quality content 
• Maximize the use of traditional, social, and digital marketing channels to increase lead generation, nurturing and conversions 
• Define KPIs to establish goals/objectives and evaluate overall success of marketing strategy
• Utilize analytics platforms (Adobe/Google) to monitor, track and optimize campaign performance
• Produce analytics reports that provide insight-driven recommendations to improve effectiveness 

BEHAVIORAL ATTRIBUTES:

• Ability to work effectively with multiple teams and functions across the organization
• Experience influencing and collaborating with internal teams 
• Strong communication skills and experience interacting with colleagues at various levels 
• Highly organized and detail-oriented with the ability to manage multiple projects and deadlines
• A service attitude; anticipate and respond promptly to stakeholder requests
• A customer-first approach
• A commitment to diversity, equity, and inclusion

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribu