Billing Specialist

Description

About the Role

CommBox is a leading B2B SaaS company delivering intelligent communication and automation solutions to enterprise clients across Israel, EMEA, the US, and LATAM. We are looking for an experienced and detail-oriented Billing Specialist to join our Finance & Operations team. In this role, you will be the operational backbone of our revenue cycle — managing enterprise billing, collections, and financial accuracy as we scale globally.

What You’ll Do

•      Manage end-to-end enterprise billing and collections on a daily basis, ensuring timely and accurate invoicing.

•      Process and reconcile payments, including chargebacks, refunds, and disputes, with a focus on resolution speed and accuracy.

•      Review payment entries and account balances to ensure correctness across all billing records.

•      Analyze billing data proactively to identify discrepancies, prevent erroneous invoices, and improve billing processes.

•      Partner closely with the Sales team on new deals, renewals, and contract-related billing requirements.

•      Collaborate with the Finance team on contract structuring, new deal onboarding, and tax-related billing matters.

•      Serve as the primary point of contact for enterprise clients on all billing and payment inquiries.

•      Prepare financial and administrative reports related to accounts receivable, collections, and billing performance.

Requirements

What We’re Looking For

•      Minimum 5 years of experience in a Billing Specialist, Accounts Receivable, Collection Specialist, or Finance Operations role.

•      Solid understanding of billing platforms, payment processing systems, and financial management tools.

•      Proficiency in Microsoft Excel — including pivot tables, VLOOKUP, and data reconciliation.

•      Strong verbal and written English communication skills; ability to manage client-facing correspondence professionally.

•      Exceptional attention to detail with the ability to manage multiple priorities simultaneously.

•      Familiarity with NetSuite — a significant advantage.

•      Experience in a high-tech, SaaS, or startup environment — a plus.

Why CommBox

•      Work at the intersection of finance and cutting-edge SaaS technology.

•      Be part of a high-growth company with global operations and enterprise-grade clients.

•      Collaborative, transparent culture with direct access to Finance leadership.

•      Opportunities to drive process improvements and automation in billing operations.