Job Description Summary

GE Vernova’s Power Conversion & Storage business combines advanced energy conversion and storage systems to meet the electrification needs of utilities and industries. With a focus on power stability, energy storage and industrial electrification solutions, Power Conversion & Storage empowers customers by addressing their most complex electrification challenges and accelerating their transition to a sustainable, decarbonized future.

The Field Service Engineer – Drives-Performs a wide range of commissioning and Service tasks and ensures proper installation, service and commissioning of products and services. Provides technical support for installation and commissioning of projects and provides maintenance, breakdown emergency support and remote troubleshooting for the GE LV and MV drives.

Job Description

Roles and Responsibilities:

As Field Service Engineer - Drives and EMS, you will:

• Perform troubleshooting activities at customer site locations to diagnose problems, determine appropriate resolution, and implements corrective actions

• Develop requisite documentation to execute work e.g. commissioning procedures, maintenance procedures daily logs etc.

• Perform installation and commissioning activities at customer site locations of GE Drives

• Perform installation and commissioning activities at customer site locations of GE EMS System

• Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction

• Under the direction of a senior engineer performs a wide range of technical tasks to ensure the technical integrity and proper installation and commissioning of GE drive systems

• Develop presentations and provides training and instruction to customers on drive operations

• Coordinate additional opportunities to serve the customer with the customer service team, parts, other FSE’s, repair services, sales, and product engineering teams

• Advise the customer of recommended upgrades, parts, and service opportunities to improve customer productivity and sell GE parts and services

• Coordinate maintenance activities for the customer and planning for inspections

• Provide support to engineering teams working on customer CMU’s projects

• Identify new opportunities & development of effective offerings to improve in-service equipment reliability / availability

• Promote sales of maintenance services

• Provide on call support in response to customer calls for service

• Ensure appropriate response and service is provided to customer

• Complete timely service reports and other administrative requirements

• Support business growth opportunities and marketing campaigns

• Other duties may be assigned by management to meet business needs

Qualifications/Requirements:

• Bachelor's Degree

• Minimum 3 years of field service and/or commissioning experience

• Must live in the USA

Eligibility Requirements:

• Ability and willingness to travel 85% of the time​ on short notice

• Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore.

• Extended hours / overtime maybe required during peak periods and emergency circumstances.

• Domestic or overseas travel to customer sites for extended periods of time.

• The work environment at onsite locations is of a construction type setting.  Whilst performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, extreme cold, extreme heat, risk of electrical shock, risk of trips, slips and falls.  The noise level on-site or on-board ships can be excessive, personal protective equipment (PPE) will be required. 

Desired Characteristics:

• Ability to learn and follow defined departmental policies, procedures, and practices.

• Ability to prioritize workload and organize work activities in order to meet business needs and department goals.

• Experience on Energy Management system for Power plants

• Strong verbal, written, and interpersonal communication skills essential.

• Diploma or Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university (or Associate degree in Electrical Engineering or related discipline from an accredited college or minimum 5 additional years of related industry experience in drives