Warehouse Supervisor

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love®. We are currently seeking a Warehouse Supervisor to join our team in Memphis, TN. 

Your Role at Batesville:

As a Warehouse Supervisor, you will be responsible for assisting the RDC/CSC Manager with the day-to-day operations and continual improvement of the facility and one other customer service center including performance metrics, developing talent, and sizing the organization appropriately to meet the market opportunity. 

How You’ll be Rewarded:

• Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
• The expected base salary range for this role is $65,000 to $80,000 per year. Actual compensation within this range with be based on a variety of factors, including but not limited to qualifications, skills, experience, and location. 
• In addition to base salary, this position may be eligible for performance-based bonuses or other forms of incentive compensation. 
• IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement

What You’ll Do:

• Coordinate unload and load of route trucks including assisting with the physical aspect of the job
• Conduct quality assurance inspections on caskets, simple casket repairs, processing returns and communicating with production.
• Driver routing for customer service locations using routing software.
• Inventory management, customer credits/backorders, and general warehouse maintenance.
• Responsible for local operational performance in the following areas: cost, delivery, health and safety, property management, cost of quality, work standards, procedures and policies, and customer satisfaction.
• Implement strategies to improve operations and inventory efficiencies at the CSC level (i.e., fill rates).
• Responsible for the achievement and reduction of cost per delivered unit and hours per unit measured as well as protection of company assets such as inventory, purchase cards, fuel cards, petty cash, etc.
• Ensure that the CSC maintains and projects an image to the industry consistent with the company's expectations of professionalism, and truck and driver appearance.
• Directly supervises employees and will carry supervisory responsibilities in accordance with the Company.
• Assist with routine vehicle inspection and maintenance reporting files
• Light travel to our other warehouse locations in the region
• Other duties may be assigned

What You’ll Bring:

• High school diploma or GED
• Minimum of 5 years related warehouse logistics leadership experience and/or training; or equivalent combination of education and experience with an emphasis in Logistics; or Bachelor’s degree (B.S./B.A.) or equivalent from a college or university and a minimum of two years in logistics.
• Supervisory experience with 10 or more people
• Strong understanding of warehouse inventory systems
• Previous work with inventory management of small and large packages
• Basic Leadership Skills
• Experience with Order Management Software
• Proficient in Microsoft Office Suite
• Excellent Customer Service Skills
• Positive Attitude and Team Player
• Attention to safety and detail
• Experience working directly with company commercial truck drivers
• Experience with multi-stop driver routing and dispatch using software
• Time Management Skills
• Multi-tasking Skills in a fast-paced environment
• Excellent Verbal and Written Communication

Nice to Haves:

• Bachelor’s degree (B.S./B.A.) or equivalent from a college or university
• Understanding of DOT, FMCSA, and OSHA rules and regulations
• Charismatic and coaching style management
• Hands on experience with hiring, and employee performance reviews
• Ability to boost team morale, mentor and create a positive environment

Physical Requirements: