Director of Controls & Tuning Service Engineering

SUMMARY

The Director of Controls & Tuning Service Engineering provides vision, leadership, and resources as a primary coordinator of technical engineering services as it relates to GT/ST Control & OSM Systems, Operational Technology (OT) & Network Engineering, Cybersecurity, and Controls & Combustion Tuning service and execution.  Responsibility is for the safety, quality of products & services provided, and people development planning to meet all business objectives identified as part of Jikei & annual budget planning processes.

The successful candidate will possess significant domain expertise with regard to operation and control of GTCC power plants, heavy-duty Gas Turbines, Steam Turbines, Auxiliaries, and BOP equipment.  Technical depth should be balanced with a passion for leadership and people development; leveraging a ONE TEAM mentality to drive technical, operational, and organizational excellence in support of Mitsubishi Power Americas customers.    

 

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide technical, operational, and organizational leadership to reporting managers and individual contributors. 
• Collaborate with Engineering leadership on ONE TEAM approach to promote positive culture and working atmosphere built on technical foundation of certification and task management.  Drive people development growth built on behavioral foundation of Individual Development Plans, succession planning, and leadership development.
• Collaborate across the PGS organization with Service Operations, Service Execution, Design & Applications, & Product Line Management to improve Reliability, Availability, and Maintainability through identification and mitigation of controls, tuning, OT, and Cybersecurity related Fleet Risks.
• Provide strategic vision and cross-business collaboration on cybersecurity compliance.  Ensure OT cybersecurity designs meet NERC CIP and NIST requirements.
• Maintain accountability for resource planning and absorption; proactively collaborating with Service Operations to meet customer outage support needs.
• Drive Root Cause and Corrective Action for controls & tuning related issues.  Inspire confidence and build trust by demonstrating technical excellence, communicating transparently, and acting with a level of urgency expected by Mitsubishi Power Americas customers.    
• Act as thought leader, driving innovation and supporting New Product Development and multi-generational product planning as it relates to Control Systems, Operational Technology, and Remote Services.
• Drive risk assessment; maintain accountability for informing the organization of technical risks, minimizing forced outages, and maximizing unit availability.   
• Provide technical guidance across the organization through timely disposition of Engineering Service Requests. 
• Drive awareness of Mitsubishi Power Americas fleet experience through New Generation Systems (NGS) and global counterparts in Japan with focus on improving overall product lifecycle cost.
• Manage the work priorities and resource allocations (personnel, budget) for the respective engineering groups assigned to ensure that all business objectives are achieved using proper scheduling views in P6, Windchill tasks, etc.
• Maintain strong relationships with external customers through consistent, transparent, and professional communication.
• Positively interface with all necessary departments inside MHI Engineering to define and obtain approval for root cause determination and department initiatives.
• Comply with all processes required to output highest first time quality and on-time to commit date possible and maintain current & historically performance;
• Positively interface with all internal teams (project, procurement, manufacturing , field service, etc) to achieve all programs goals, including both internal and external deliverables;
• Develop staffing and employment development plans of engineering personnel under their direct supervision including required capacity documentation & skillset matrix;
• Support sales and marketing efforts for Mitsubishi and non-Mitsubishi equipment through technical documents, technical presentations and customer meetings;
• Support technical leadership of industry meetings including insurance and lender meetings, user conferences, and industry conferences (PowerGen, ASME Turbo Expo, etc.);
• Ensure fleet experience and feedback is incorporated into design reviews, design meetings, and communicated to the appropriate engineering design personnel;
• Support ISO 9001 audits and compliance efforts;
• Some overnight travel (up to 25%) by land and/or air with some trips lasting two or more weeks.
• Perform other such duties as may be required.

OTHER DUTIES