OEM & Aftermarket Branch Salesperson

Job Title: OEM & Aftermarket Branch Salesperson 
Job Location: Charlotte NC 
Pay Rate: $68-88k salary  
Operating Company: Air Carolinas  
FLSA Status: Exempt  
 
About:  
 
Air Carolinas – A member of the AIR Control Concepts family.  
 
Air Carolinas is a leading manufacturers’ representative providing HVAC equipment, controls, service, and aftermarket solutions across North and South Carolina. Formerly Insight Partners, Hahn Mason, and Faulkner Haynes, we’ve united to deliver greater expertise, efficiency, and customer-focused solutions.  

Air Carolinas is proud to be part of the AIR Control Concepts family, expanding our reach and strengthening our capabilities across the HVAC industry. This partnership allows us to provide even greater value to our customers by combining our trusted local expertise with the broad support, resources, and innovation of a larger organization. While our name and team remain the same, our commitment to quality service is now backed by an even stronger foundation.  
 
Check out our website: AIR Carolinas | HVAC Equipment, Parts, Service & Solutions Across NC & SC  
 
Job Description:  
The OEM & Aftermarket Branch Salesperson is responsible for the day-to-day activities in the store, including supporting customer needs, providing solutions for customer issues, pulling orders & loading for customers, promoting store sales through effective sales techniques, maintaining sufficient floor stock, cleaning the store, warehouse and customer area as needed. 

Essential Duties and Responsibilities:  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability, and physical demands required. 

• Performs all store functions as necessary, demonstrating good work habits, encouraging safe work practices and promoting positive attitudes toward customers. 
• Responsible for product labeling, pricing and locations of all showroom/store inventory and enters this information into Company software for ease of finding. 
• Values sale price of stock inventory according to pricing set forth by the General Manager – OEM & Aftermarket and corporate policy. 
• Maintains and stocks inventory in the store/warehouse. 
• Maintains store standards in accordance with corporate policy. 
• Keeps store front clean, organized, and stocked for customers. 
• Minimizes customer complaints through effective customer service in accordance with store policy. 
• Ensures cash drawers are reconciled accurately daily. Can collect/refund money effectively and efficiently. 
• Manages all sales through the life cycle of the customer’s purchase, including weekly billing. 
• Reports any theft or suspected theft by customers or employees to the appropriate parties immediately. 
• Consistently provides sufficient staffing for store needs at all times, if applicable. 
• Instructs store staff regarding job responsibilities on an ongoing basis, if applicable. 
• Prepares and submits time schedules as prescribed by corporate policy. Pulls/packs orders for customer pickup, shipping or delivery to match purchase orders and assists with loading customer vehicle or company vehicle(s). 
• Unloads inventory from freight trucks, as needed. 
• Receives and documents deliveries for discrepancies and resolves problems promptly with the Accounting Department, Warehouse Associates, Purchasing Support, etc. as needed. 
• Communicates delivery needs with Warehouse/Purchasing Support, if applicable. 
• Participates in the inventory process for all warehouses. 
• Maintains a “Customer First” attitude always. 
• Performs all other duties as assigned. 

Competencies:  

• Customer Focus- Ability to put the customer FIRST. Develops, establishes and maintains relationships with customers and potential customers, while providing excellent service and solutions.  
• Time Management- Uses time effectively and efficiently. Values time. Concentrates efforts on the more important priorities. Gets more done in less time than others. Can attend to a broader range of activities. 
• Organization- Marshals resources (people, funding, material, support) to get things done. Can orchestrate multiple activities at once to accomplish a goal. Uses resources effectively and effi