Account Implementation Coord

Responsible for ensuring timely and accurate benefit plan implementations.

Job Description:

Job Responsibilities

• Serves as subject matter expert in completion of RFP questions on implementation as well as finalist/capabilities presentation.
• Assess the complexity of group account benefit plan implementations, conversions and/or significant renewal plan changes and lead an implementation team in designing an implementation plan and prioritizing timelines and commitments.
• Manage large account implementations and maintain responsibility for prioritizing customer deliverables when urgencies or conflicts arise.
• Consult with BCBST operational management to develop turnaround time and quality standards related to large account implementations.

Job Qualifications

Education

• Bachelors degree in Business, Public Relations, Marketing/ Advertising, or related field

Experience

• 5 years - Experience in the health care industry

License

• Active Tennessee Insurance Producer License, or must be obtained within 1 year after hire.

Skills\Certifications

• Analytical and decision making abilities.
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills
• Ability to establish and maintain a high level of customer trust and confidence
• Ability to interpret and apply contract provisions and benefit language
• Proven ability to manage broker relationships through needs assessment, benefit and rate analysis, product presentation, and negotiation

Job Specific Requirements: 

Preferred Qualifications: ​

• Proven ability to manage broker relationships

• Client Facing Interactions

• Ability to prioritize and meet deadlines

Preferred Skills:

Number of Openings Available:

1

Worker Type:

Employee

Company:

BCBST BlueCross BlueShield of Tennessee, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST is an Equal Opportunity employer (EEO), and all employees and applicants will be entitled to equal employment opportunities when employment decisions are made. BCBST will take affirmative action to recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

Tobacco-Free Hiring Statement

To further our mission of peace of mind through better health, effective 2017, BlueCross BlueShield of Tennessee and its subsidiaries no longer hire individuals who use tobacco or nicotine products (including but not limited to cigarettes, cigars, pipe tobacco, snuff, chewing tobacco, gum, patch, lozenges and electronic or smokeless cigarettes) in any form in Tennessee and where state law permits. A tobacco or nicotine free hiring practice is part of an effort to combat serious diseases, as well as to promote health and wellness for our employees and our community. All offers of employment will be contingent upon passing a background check which includes an illegal drug and tobacco/nicotine test.  An individual whose post offer screening result is positive for illegal drugs or tobacco/nicotine  and/or whose background check is verified to be unsatisfactory, will be disqualified from employment, the job offer will be withdrawn, and they may be disqualified from applying for employment for six (6) months from the date of the post offer screening results.

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