Manager, Vehicle Operations Logistics (Manheim DFW)

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Manager, Vehicle Operations Logistics

Management Level

Manager - People Leader

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Variable

Compensation

Compensation includes a base salary of $70,700.00 - $106,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

This position manages the overall operation and administration of all vehicle check-in, Photo, and inspection (ECR) functions (Dealer, Commercial & Specialty). Key responsibilities include scheduling appropriate staffing to match the flow of incoming vehicles, facilitating training activities to assure timely delivery of accurate, high quality vehicle data, condition information & digital imaging. The Vehicle Entry Manager communicates & coordinates with all auction support departments to assure timely delivery of data meeting both Manheim's & the customers’ requirements.

• Direct activities of vehicle entry check-in function to ensure vehicles are recorded in AS400 properly and in a timely manner.
• Manage and direct the documentation of vehicle condition writing and condition report and/or computer data entry.
• Maintain and develop vehicle entry check-in function staff and inspection function staff by recruiting, selecting, orienting, and training employees and by providing educational opportunities.
• Plan and coordinate all skill-based training of inspector and check-in workforce including the Inspector Certification Program (ICP) in coordination with the national trainer.
• Ensure employees are given opportunity to advance their ICP levels as per the ICP Guidelines.
• Actively engages all departments within the operating location and MI field management to effectively ensure compliance of SLA Requirements and completion of high-quality condition reports efficiently as possible.
• Plan, monitor and evaluate job performance, and conduct performance appraisals.
• Monitor vehicle volume and trends and adjust schedule accordingly.
• Review and monitor policy loss from condition reports.
• Responsible for setting work schedules to match vehicle arrival flow trends
• Work with vehicle entry check-in & inspections employees to provide quality service and product to customers in efforts to meet Manheim key performance targets.
• Requisition equipment, materials and supplies for the Vehicle Entry Dept. and oversee maintenance and protection of department equipment.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Train for and obtain Inspector Manager Certification Program (IMCP) certification.
• Ensures employee compliance with auction and government work rules.
• Provide motivation while coaching and counseling employees.
• Counsel and discipline employees as necessary.
• Analyze, compile, and conduct regularly scheduled performance reviews for onsite employees with input and assistance from the Operational Excellence support managers.
• Complete physical audits as prescribed by Manheim Inspections QA Program.
• Review arbitration results to identify training and or counseling needs.
• Review vehicle condition reports and vehicles with customer / client representatives to provide for specific needs.
• Forward client specific requests that vary from InSight ECR standards to Manheim Operational Excellence for review.

Minimum

• Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years’ experience; a Ph.D. and 1 year experience in a related field; or 10 years’ experience in a related field
• 1+ year of experience in management or lead role
• Requires strong knowledge of Lot Opera