Learning & Development Specialist II (34505)

Job DetailsJob Location: Jacksonville, FL 32246Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: NoneJob Shift: 8:00am - 5:00pmJob Summary

The Learning & Development Specialist II plays a key role in driving learning programs that enhance employee capability, performance, and compliance. This role is responsible for program ownership, facilitation, and content development, while partnering with stakeholders to deliver high-quality learning solutions aligned with business goals and regulatory requirements.  

Essential Functions, Duties, and Responsibilities

 

Program Ownership & Execution 



Independently own and manage assigned learning programs from needs assessment through delivery, evaluation, and continuous improvement 


Ensure alignment to business objectives, while maintaining consistency and quality across learning initiatives 


Monitor program performance and implement improvements based on data, feedback, and evolving needs 



Training Delivery & Facilitation 



Facilitate engaging instructor-led, virtual, and blended learning experiences for diverse audiences 


Deliver learner-centered sessions that drive knowledge transfer and on-the-job application 


Coach SMEs and partners on facilitation techniques and adult learning principles 



Content Creation & Instructional Design 



Design and develop instructional materials including ILT, eLearning, and performance support tools 


Translate complex or technical content into clear, learner-friendly experiences in partnership with SMEs 


Apply instructional design best practices to create effective, scalable learning solutions 



Stakeholder Partnership & Relationship Management 



Build strong relationships to understand operational needs and learning priorities 


Collaborate with stakeholders to define requirements, align expectations, and manage timelines 


Provide consultative input to ensure training solutions drive business outcomes 



Training Needs & Program Alignment 



Conduct training needs assessments in partnership with key stakeholders 


Align learning solutions with employee development, job readiness, and compliance requirements 


Support role-based training pathways that enable skill progression and performance 



Learning Management System (LMS) & Reporting 



Manage LMS activities including enrollment, tracking, and completion reporting 


Analyze training data to identify trends, gaps, and opportunities for improvement 


Generate and share insights to inform stakeholders and optimize learning programs 



Program Evaluation & Continuous Improvement 



Evaluate training effectiveness using feedback, metrics, and performance indicators 


Identify opportunities to enhance learning experiences and outcomes 


Implement continuous improvements to increase program impact and scalability 



Collaboration & Team Contribution 



Share best practices and contribute to a culture of continuous improvement 


Support team initiatives and contribute to broader learning strategies 


QualificationsEducational and Experience Requirements



Bachelor’s degree in Human Resources, Education, Organizational Psychology, Business, or a related field, with 3–5 years of experience in Learning & Development or talent development, preferably within a corporate or regulated environment 


Proven experience delivering training across instructor-led, virtual, and blended learning formats 


Demonstrated experience designing and developing training solutions using instructional design methodologies 


Proven track record in conducting training needs analysis, designing programs, facilitating learning sessions, and utilizing Learning Management Systems (LMS) to support training delivery and reporting 



Knowledge, Skills, and Abilities



Strong facilitation and presentation skills, demonstrating facilitation excellence and the ability to engage diverse audiences 


Knowledge of adult learning principles and best practices, supporting instructional design and content development 


Ability to translate complex or regulated content into clear, learner-focused materials 


Proficiency in Learning Management Systems (LMS) for administration, tracking, and reporting, supporting program ownership and accountability 


Strong collaboration and communication skills, supporting stakeholder partnership and relationship management 


Ability to communicate effectively and influence others, aligned with communication and influence 


Analytical skills to interpret data and improve learning outcomes, supporting a growth mindset 


Proficiency with eLearning authoring tools and related technologies 


Strong written and ve