Manager, Maintenance Services

As infrastructure critical to the region’s growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn more about BNA® Vision, our growth and expansion plan for the airport, at BNAVision.com.

  Hiring Process:

• Apply online
• Interview(s)
• Offer
• Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen and breath alcohol test
• Onboarding

 Benefits:  

• Deferred compensation plans
• Educational Assistance
• Health, Dental, Vision, Life, Disability Insurance
• Health Screenings
• Paid Holidays
• Annual/Bereavement/Military Leave

Accepting Applications until filled. 

Starting Salary Range $84,911- $115,526

Job Summary: Under the direction of the Director, Maintenance Services, Environmental and Safety this highly responsible position oversees the Maintenance Services team that is responsible for managing various Maintenance department contracts to provide the airport with seamless execution of successful contracts including overseeing and evaluating contractor performance against performance standards and contract terms, reviewing daily operations, planning and ongoing review of performance, adjusting as needed and acting as a liaison between internal and external customers for contract specific request related to the contracts. This responsibility extends to all MNAA facilities to include MNAA Properties Corporation (MPC) properties. This position also oversees the Maintenance Control Dispatch team that is responsible for assisting internal and external business partners by answering calls, creating work orders, controlling key distribution to contractors and staff, dispatching maintenance personnel, preparing Everbridge communication messages, distributing work permits, red tag impairments, coordinating MNAA's fire system operations, facility inspections, and assists with other projects as assigned. Other responsibilities include maintaining the Computerized Maintenance Management System (CMMS).

Essential Job Responsibilities:

• Manages team of Contract Managers assigned to specified major maintenance service relating to janitorial, landscaping, baggage handling system, passenger boarding bridges, conveyance equipment, waste removal, or AOA fencing/gate, tree removal and other operations and maintenance needs as directed.
• Oversees and provides guidance to the Maintenance Services Team (MST) on contract compliance and management including, but not limited to, contractor performance, monthly invoices, acceptance of work, contractor staffing requirements, equipment deficiencies and timely completion of internal business partner forms (Procurement and Business Diversity and Development).
• Carries out supervisory responsibilities in accordance with the Authority's policies and applicable laws. Responsibilities include interviewing, hiring, coaching/mentoring staff, planning and assigning work, appraising performance, termination recommendations and resolving problems.
• Oversees Contract Manager monthly reporting to track potential trends of non-compliance discovered during the calendar month. Review all draft letters to Contractors regarding trends tracked to establish a plan of action for correction.
• Oversees the MST in maintaining good working relationships with internal business partners to hold contractors accountable for damage caused while performing contract scopes of service, for completion of contract specific requests relating to janitorial, landscaping, baggage handling system, passenger boarding bridges, conveyance equipment, waste removal, or AOA fencing/gate needs and for correction of behaviors displayed by external business partners