VQ is a national comprehensive child, youth and family services organization committed to providing successful and effective services while adhering to the highest professional standards.

VQ operates around the nation, providing care services such as residential programming, community-based services, and in-home services for children and their families. We work with state and federal governments to go where the need is greatest and give back to communities that need our services the most. Regardless of the circumstances and background that a child comes from, we believe they deserve an opportunity for a good life.

As the Human Resource (HR) Representative, you will serve as the cornerstone for HR functions within your

Program, acting as the primary liaison for staff inquiries related to human resources and payroll. You will guide the

Program's talent through the hiring journey, from initial application to onboarding, ensuring a smooth integration

into our organizational culture. Beyond recruitment and onboarding, your role is pivotal in fostering effective and

efficient operations across HR and payroll domains. You will be the first point of contact for staff, addressing and

resolving questions and concerns regarding HR practices, payroll processes, and organizational policies and

procedures. When necessary, you have the support to escalate complex issues to senior HR personnel or

management, ensuring all staff needs are met with expertise and care. This position is integral to maintaining

operational excellence and a supportive work environment.

ESSENTIAL FUNCTIONS:

● HR Guidance and Decision-Making: Oversees the comprehensive HR function within the

program, exercising discernment in hiring, promoting, and terminating employees to align with

organizational goals and culture.

● Record Keeping and Confidentiality: Ensures the meticulous management of HR files,

records, and documentation, upholding the utmost integrity and confidentiality. Regular audits are

conducted to guarantee compliance and accuracy in record-keeping.

● Policy and Procedure Guidance: Provides clear, accurate responses to routine inquiries from

candidates and employees regarding policies, benefits, and the hiring process, directing complex

queries to senior HR personnel or management for resolution.

● Payroll Supervision: Manages all payroll activities, ensuring timely and accurate processing,

addressing queries, rectifying errors, and overseeing the distribution of payroll, maintaining a

transparent and responsive payroll function.

● Onboarding Excellence: Executes the standardized onboarding process for new hires, ensuring

a consistent, informative, and welcoming introduction to the organization.

● Grievance Management: Investigates, manages, and resolves employee grievances with

empathy and effectiveness, fostering a supportive and understanding work environment.

● Performance and Attendance Oversight: Monitors and evaluates employee performance and

attendance, implementing strategies to encourage productivity and punctuality.

● Cultural Development: Champions the development and maintenance of a strong, positive

company culture that resonates with the mission, values while promoting a supportive and

inclusive workplace.

SKILLS & ABILITIES:

● Superior Verbal and Written Communication: Commands outstanding ability to articulate

ideas clearly and effectively in both written and spoken forms.

● Expertise in Interpersonal Relations, Negotiation, and Conflict Resolution: Excels in

building rapport, deftly navigating negotiations, and resolving disputes with a keen understanding

of human dynamics.

● Proven Leadership Qualities: Demonstrates robust leadership skills, guiding teams with vision

and integrity, and inspiring excellence in others.