Sr FSA-Audio Visual/ Digital Signage

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job Summary:

This Solution Architect is responsible for consulting on AV projects and turning customer needs and requirements into deliverables by collaborating with a nation-wide group of managed teams, individual contributors, and partners. This individual’s high-level responsibilities include:

What you will do:

• Provide oversight, recommendations, and solutions for customer proposals and RFP’s

• Utilizing best practices from internal and external methodologies and standards to differentiate from competitive solution delivery approaches.

• Creating, and validating Bill of Materials (BoM) for the technologies

• Working with 3rd party partners for statements of work

• Maintaining knowledge base of current manufacturers and solutions proposed, provided, and serviced by CDW

  • Display Technology

  • Interactive AV Technology

  • Casting & Control Systems

  • Video Conferencing & collaboration

  • Audio DSP

  • Professional Audio, both indoors and outdoors

  • Broadcast equipment

• Solving complex and/or nuanced problems that involve deeply technical as well as operational elements.

• Create and follow industry standard documentation policies and procedures

• Provide training and subject matter expertise to stakeholders within the organization, and customers via online and in person meetings

• Identifying, creating and documenting process improvements

What we expect of you:

• Seven (7) years of industry experience.

• Three (3) years of experience in audiovisual design, systems integration or related technology solutions field.Experience working at an AV integrator or Education

• CTS-D

• Demonstrated ability to achieve and maintain industry and manufacturer certifications; AVIXA CTS required

• Perform as an exceptional customer advocate and liaison, and convey technical viewpoints a to non-technical stakeholders and customers

• Excellent verbal and written communication skills

• Knowledge of audio, video, and networking technologies

• Proficient in Microsoft Office, Google Workspace

• Five years (5) years of design experience in audiovisual design, systems integration or a related technology solutions field, experience working at an AV integrator or Education institution a plus

• Ability to read and understand construction drawings and schematics a plus

•  CTS-I a plus

• Familiar with Salesforce a plus

• Audiovisual category growth a plus

• Margin Protection/ growth a plus

• Growth of overall Education AV projects and engagements a plus

• Customer and team satisfaction a plus

• Cultivating segment leading case studies and references for use in future sales efforts a plus

• Assisting the Sales and Business Development teams with system design, drawing, schematics, and presentations a plus

Key Measures of Success:

• Audiovisual category growth

• Margin Protection/ growth

• Growth of overall Education AV projects and engagements

• Customer and team satisfaction

Additional Responsibilities:

• Cultivating segment leading case studies and references for use in future sales efforts.

• Assisting the Sales and Business Development teams with system design, drawing, schematics, and presentations

Pay range: $ 79,000- $ 120,000, depending on experience and skill set 
Annual bonus target of $30,000 subject to terms and conditions of plan 
Benefits overview: https://cdw.benefit-info.com/ 
Salary ranges may be subject to geographic differential