Manager, Financial Crime Risk Investigations - Program Risk Management

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$72,280 - $117,520 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Financial Crime Risk Management

Job Description:

The Manager, Financial Crime Risk Investigations manages/leads a team of specialized professionals in the analysis and/or the investigation process for a specific area and assigns and monitors caseloads to ensure potential regulatory risks and losses to the bank are minimized.

This role leads a centralized operations and services team that enables the effective execution of investigations across the U.S. Financial Crime Risk Management (FCRM) Investigations organization. The position is responsible for overseeing core investigation support services, ensuring consistency, timeliness, and quality across intake, case set‑up, information gathering, and system‑based activities.

In addition to managing day‑to‑day service delivery, the role plays a critical part in enhancing investigative programs by identifying efficiency opportunities, supporting process improvements, and partnering with stakeholders to strengthen controls, workflows, and investigator experience.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing employees, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Expert level professional role requiring in-depth knowledge/expertise in own domain/field of specialty and working knowledge of broader related areas
• Integrates the broader organizational context into advice and solutions within own area
• Understands the industry, competition and the factors that differentiate the organization
• Applies best practices to implement process, product or service improvements
• Acts as a subject matter expert within their own area of specialty or a resource for others
• Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs
• Contributes to setting standards within area of expertise
• Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
• Uses advanced methods to contribute to new solutions and recommends standards against which others will operate
• Impacts a range of functional programs and operations across own and related teams
• Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels
• Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels

Education & Experience:

• Undergraduate degree or equivalent work experience
• 5+ years of experience 

Preferred Qualifications:

• 2-3 years dedicated experience or FCRM or Compliance based role
• 1+ year working in a role that involved analysis of information and processes
• Strong technical aptitude, familiarity with Microsoft suite and ability to learn new systems

Customer Accountabilities:

• Leads a team of professionals and supervisors to achieve business/operational objectives, maintains effective day-to-day operations and deliver quality service and transaction processing consistent with business objectives
• Provides guidance and direction to team members within own area of specialization and focus
• Reviews and assesses incoming files and allocates to appropriate Investigators/Investigative Specialists
• Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements