Account Manager (Hybrid - Fraser, MI)

 

 

With a passion for life

 

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

 

 

Healthmark, A Getinge company was founded in 1969 and employs over 300 people and is a growing company. We strive to provide customers with quality products and support services in a timely and effective manner.  

 

Job Overview 

This position is responsible for supporting the day-to-day account management of Healthmark Industries’ customer accounts. The position (i) provides sales and business development assistance to field sales representatives, (ii) creates new business and revenue objectives for assigned territories, (iii) maintains customer relationship. This position is Hybrid, 3x a week in Fraser, MI. 

 

Job Responsibilities and Essential Duties 

• Regular communication with sales representatives regarding leads, opportunities, and campaign initiatives. 

• Follow up on leads and sample requests. 

• Work to help resolve quality control inquiries and consignment issues with sales representatives. 

• Achieve or exceed KPI goals as required. 

• Lead the development and execution of opportunity win strategies with comprehensive understanding of the customer needs, competitive landscape, and Healthmark’ s value proposition. 

• Effectively communicate and influence customers during RFQ follow ups. 

• Maintain up-to-date information in Salesforce CRM. 

• Utilize product knowledge to engage and develop solution strategies with customers. 

• Acquire a thorough understanding of customer needs and requirements. 

• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives. 

• Serve as the link of communication between customers and sales operation team. 

• Play an integral part in generating new sales that will turn into long-lasting relationships. 

• On occasion attend vendor shows. 

Minimum Requirements 

• 1-3 years of Inside Sales, Sales, or Account Management related experience. 

• High school diploma or equivalent. 

• Associate or bachelor’s degree. 

Required Knowledge, Skills and Abilities 

• Ability to read and understand written and verbal job instructions and procedures. 

• Good telephone and email technique. 

• Skill and proficiency in the use of personal computer software programs including word processing and spreadsheet applications. 

• Good oral and written communication skills. 

• Good phone technique. 

• Good follow up skills. 

• Uses Phone, Computer, Scanner, Copier, Fax Machine. 

• Other duties as assigned by the inside sales manager. 

 

Supervision/Management of Others 

• None  

 

Internal and External Contacts/Relationships 

• Field Sales  

• Internal such as Sales Admin, Exhibits, Product Management, Accounts Payables, Inventory, Customer Service, Clinical Affairs, Contracts, Marketing, Mail Marketing 

• External such as all customers  

 

Environmental/Safety/Physical Work Conditions 

• Minimum 40 hours per week. 

• Able to sit for long periods of time. 

• Hybrid schedule of 3 days on site and 2 days remote (Example: Monday-Wednesday on site work and Thursday and Friday remote).

The base salary range for this position is between $69,000-70,000 per year based on experience and location. This role is eligible for commission as well

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About us 

With a firm belief that every person and community should have a