Strategic Growth & Revenue Operations Lead

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their communities and build a lasting business including: paid memberships, free memberships, community chats, live experiences, and selling to fans directly with one-time purchases. 

Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:

• $8 billion+ in revenue generated since Patreon's inception

• 60 million+ free new memberships for fans who may not be ready to pay just yet, and

• 10 million+ fans paying each month for exclusive access to creators' work and community.

We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Strategic Growth and Revenue Operations Lead to support our mission.

This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.  

About the Team 

As the Strategic Growth & Revenue Operations Lead, you’ll sit within the Creator Team and lead the strategy, infrastructure, and execution behind Patreon’s most critical growth efforts. Your work will focus on identifying what drives creator-led revenue growth, validating it through experimentation and measurement, and building the systems that allow the company to scale those results.

You’ll bring structure to complex initiatives, turn insights into action, and help members across the Creator Team, Marketing, Product, Product Support, Data, and Finance stay focused on what moves the business. From shaping cross-functional plans to informing investment decisions, your work will ensure the company’s most important growth opportunities are executed with clarity, alignment, and follow-through.

This is a senior leadership role with broad scope and direct influence on company direction. You’ll partner with the Creator Team, play a central role in planning and prioritization, and help drive sustainable revenue growth through creators.

About the Role

• Identify and scale the strategies driving creator-led revenue growth by using experimentation to validate impact and translate insights into action.

• Design and operationalize the systems, data, and workflows that help teams execute effectively and extend the reach of what’s working.

• Establish a shared experimentation framework in partnership with Marketing, Product, Data, and Product Support to surface key learnings, build institutional insight, and embed those insights into how we engage with creators.

• Build reporting and analytics infrastructure that reveals what’s driving growth, quantifies business impact, and guides decision-making across the company.

• Drive Creator Team planning for growth initiatives, ensuring clear objectives, aligned resources, and disciplined follow-through.

• Coordinate execution across the Creator Team, Product, Product Support, Marketing, Data, and Finance to turn growth strategies into measurable results.

• Partner with Finance and executive leadership to model revenue opportunities, align investments to outcomes, and shape long-term strategic planning.

• Establish a performance rhythm around growth initiatives through dashboards, reviews, and insight-sharing that keep teams focused on what matters most.

• Deliver business intelligence that deepens creator understanding and empowers the Creator Team and cross-functional partners to improve how we support and grow creator relationships.

• Influence creator behavior to increase the volume and quality of discoverable media on Patreon, helping to position Patreon as a leading platform for creator discovery.

About You

• 8 + years of experience in revenue operations, sales operations or related. 

• Demonstrated track record of driving revenue growth and operational efficiency. 

• Strong ability to interpret data and make data - driven decisions. 

• Strategic mindset, with the ability to think critically, anticipate trends, and develop innovative solutions

• Excellent communication skills, with the ability to influence stakeholders. 

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First |