Senior Customer Success Consultant (Automotive Fixed Ops)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Success Consultant (Automotive Fixed Ops) based in Canada.

This role sits at the intersection of automotive retail expertise and advanced SaaS-driven transformation, focusing on helping dealerships unlock the full value of modern DMS and fixed operations platforms. You will act as a trusted advisor to dealership leaders, translating operational data into clear performance insights and actionable improvement roadmaps. The work is highly consultative, requiring deep industry credibility and the ability to influence senior stakeholders in high-stakes environments. You will partner closely with internal customer success and product teams to ensure platform adoption, optimization, and measurable business outcomes. This is a field-facing, strategic role where your dealership knowledge directly shapes customer performance and long-term success. The environment is fast-moving, collaborative, and grounded in continuous improvement and data-driven decision-making.