Associate Director, Strategy And Operations

Duke University:

 

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

 

Occupational Summary

Provide administrative management and coordination of various business-related functions such as space and facilities management, front desk supervision, and operational policy interpretation in accordance with all University policies. Serve as school liaison for Ph.D. student collective bargaining agreement provisions and in consultation with school senior leadership, initiate recommendations for appropriate measures to address identified problems or issues, which may include providing suggestions on policy clarification or development, interpreting, and developing and delivering school-level training. Provide administrative and project management guidance during the development and continued improvements of school initiatives strategic planning. Supervise designated team related to project management, collective bargaining, and information technology planning.

Work Performed

 

Administrative

Plan school betterment and facilities operational budgets by analyzing operating needs.

 

Coordinate the completion of school facilities management needs as needed to ensure building local, state, federal, and university compliance and safety standards are maintained. Oversee facilities and space management for the school including day to day building management. Provide strategic guidance on major renovations.

 

Develop, coordinate and manage operational and administrative activities including supervision of front desk, project management, and information technology staff, prepare appropriate recommendations for solutions to problems, and assist in the establishment and implementation of policies and procedures.

 

Manage and supervise the day-to-day activities of assigned staff, ensuring proper distribution of assignments and adequate staffing, space and facilities for subsequent performance of duties.

 

Recommend various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules

 

Human Resources and Collective Bargaining

Work closely with the school senior leadership team and designated Duke Staff and Labor Relations contacts on union-related matters, to include meeting with University leadership to discuss Ph.D. student union-related issues and concerns.

 

Provide guidance and school-level training on collective bargaining agreement (CBA) provisions.

 

Interpret Ph.D. student collective bargaining agreement provisions and participate in grievance and arbitration hearings, as appropriate. 

 

In partnership with school data analytics, budget, and other teams, assist in the coordination and preparation of collective bargaining unit (CBU) data and related reporting to Staff and Labor Relations. Ensure integration of data from the School and other various offices for semester reports submitted to the Union.

 

Provide senior management with analysis and reports for all Ph.D. student CBU members within the School. Compile data and deliver ad hoc reports and analysis for special projects related to the CBA.

 

Provide input on system updates and ensure that data aligns with guideline changes or CBA revisions.

 

Strategic Planning and Project Management

Organize and participate in meetings with school team members to determine objectives for department and develop strategic plans to achieve departmental goals.

 

Coordinate the determination of resource requirements for the various school units.