Account Manager

GDT employs the most talented, tenured and certified professionals in the industry. We have always maintained a customer- first business model, which has helped transform our organization into one of the industry’s innovator, solution providers, and shared service experts.  Be the solution. Keep clients happy.  Provide intellectual value. Consistency. Be sticky.  Help your fellow GDT-ers.  Teach.  Mentor.  Lend a hand.  Grow.  Be professional, be engaged. ALWAYS.

Job Summary:

Account managers act as client advocates and work with internal departments to ensure that client needs are understood and satisfied. They assist with making additional sales/renewals, handling client complaints, collecting and analyzing data, and improving the overall customer experience.

Key Responsibilities:

· Create strategies to identify, qualify, and target prospective clients in key markets.

· Provide knowledgeable product and service strategy to leverage GDT within the marketplace.

· Develop proposals, deliver customer presentations, facilitate demos, and close the business.

· Provide full life-cycle account management on all assigned accounts.

· Cultivate relationships and become a trusted advisor to maintain and renew business opportunities.

· Exceed quotas in a competitive environment and complex sales structure.

Knowledge, Skills, and Abilities:

· Excellent communication and presentation skills.

· Ability to leverage existing relationships to establish new business opportunities for GDT.

· Exceptionally ambitious and sales-centric with the inherent need to exceed expectations.

· Aptitude to learn cutting-edge technology products and services across multiple vendors.

· Ability to build client rapport, leading to long lasting relationship and referrals.

· Highly polished and professional – both in demeanor and appearance.

· Flexible and adaptable to changing products, trends, methods, and procedures in a highly competitive environment.

Certifications:

Technical certifications and/or sales certification from one of our primary partners including Cisco, HPE, Dell/EMC, or VMware.

GDT IS AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sex, marital status, gender identity or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.