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Senior General Manager

WSH Group
Irelandfull_timeVerifiedPosted 12 May 2025

About the role

<h3>Company Description</h3><p><strong>Title: Senior General Manager</strong></p><p><strong>This is a senior management role on a key commercial tourist attraction that would attract a candidate with a strong background in retail, hospitality and/or catering.</strong></p><p><strong>Location: Dublin</strong></p><p><strong>Salary: Competitive Salary DOE</strong></p><p><strong>Benefits: </strong></p><ul><li>20 Days holiday increasing with tenure</li><li>Plus a paid day off to celebrate your birthday</li><li>3 volunteering days</li><li>3 days grandparent leave</li><li>26 weeks' enhanced maternity leave</li><li>Enhanced Paid Secondary carer leave(paternity)</li><li>Wedding/commitment day leave</li><li>Free meals on shift</li><li>Bespoke training and development opportunities</li><li>Life insurance</li><li>Discounts available on our HAPI app; high street shops, holidays &amp; cinema</li><li>Wellbeing hub</li><li>Access to employee assistance programme</li><li>Cycle to work scheme</li></ul><p>Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a <strong>Senior General Manager</strong> who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.</p><p>We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.</p><p>If you are a <strong>Senior Manager</strong> who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!</p><h3>Job Description</h3><ul><li>Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards</li><li>Build positive, credible and collaborative relationships &amp; communication methods with clients and other key stakeholders in the business</li><li>Continually look to develop your team through mentoring, training, recognition, and empowerment</li><li>Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation   </li><li>Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance</li></ul><h3>Qualifications</h3><ul><li>Previous experience commensurate with role (retail and/or hospitality/catering experience)</li><li>Have a contagious passion for food and customer service</li><li>You draw satisfaction from managing, training, and supporting a team</li><li>Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance </li><li>Excellent delegation and influencing skills</li><li>Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure</li><li>Meticulous organisational abilities; high attention to detail</li><li>Concise and effective verbal and written communication</li><li>Ability to adapt to challenges and opportunities with a solution-oriented perspective</li><li>Excellent strategic thinking and critical reasoning skills</li><li>Works according to the BaxterStorey core values</li></ul><h3>Additional Information</h3><p>For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.</p><p>We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.</p><p>Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.</p><p>Join us, and be part of the food revolution!</p><p><strong>BaxterStorey Values:</strong></p><p>ALWAYS VISIONARY</p><p>We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.</p><p>WHOLEHEARTEDLY POSITIVE</p><p>We are up-beat, motivating and inspiring. Our love for what we do radiates thro

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WSH Group

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