Import / Export Manager (Remote)

 

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

 

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. 

 

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. 
 

 

Position Summary

The Import / Export Manager is responsible for the end-to-end coordination, compliance, and execution of international logistics activities. This role is highly hands-on and manages the full lifecycle of shipments—from purchase order through final delivery—while ensuring compliance with all applicable regulations.

The position requires deep operational involvement in both import and export processes, including documentation, customs compliance, vendor coordination, and carrier management. The role operates with a high degree of independence and serves as the primary subject matter expert for international trade and logistics.

 

Key Responsibilities

1. International Logistics & Operations

• Manage daily import and export shipments across all modes (ocean, air, ground, parcel).
• Coordinate bookings with freight forwarders, Customs Brokers, carriers, and logistics service providers.
• Track shipments end-to-end and ensure timely movement and delivery.
• Serve as the primary liaison between suppliers, logistics providers, internal stakeholders, and customers.
• Communicate shipping requirements and instructions to international suppliers.

2. Import & Export Documentation

• Prepare, review, and manage all required international shipping documentation, including:
• Commercial invoices, packing lists, bills of lading/air waybills
• Import Security Filings (ISF)
• Certificates of origin and free trade documentation
• Regulatory certificates (e.g., NOAA, FDA, USDA, phytosanitary, etc., as applicable)
• Ensure documentation accuracy and completeness prior to shipment and customs clearance.
• Maintain shipment records in compliance with regulatory requirements.

3. Trade Compliance & Regulatory Management

• Ensure compliance with all applicable import/export regulations, including:
• U.S. Customs (CBP), FDA, USDA, and other government agencies
• Export Administration Regulations (EAR) and Foreign Trade Regulations
• HTS classification, valuation, country of origin determination
• Denied party screening requirements
• Manage customs broker relationships and oversee entry processing and clearance.
• Monitor entries, duty payments, and post-entry activities, including audits and corrections.
• Oversee recordkeeping programs and ensure audit readiness.

4. Carrier & Vendor Management

• Select, manage, and evaluate freight forwarders, customs brokers, and carriers.
• Negotiate rates and service agreements across air, ocean, and ground transportation.
• Monitor service performance and resolve operational issues.
• Control and optimize international freight spend.

5. Problem Resolution & Continuous Improvement

• Troubleshoot shipment delays, customs holds, and documentation issues.
• Identify process inefficiencies and implement improvements.
• Maintain up-to-date knowledge of changing global trade regulations and communicate impacts.
• Develop and refine standard operating procedures for international logistics.

6. Cross-Funct