HR Mobility Specialist, US

Who we are and what we do

Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than three thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the success of Deel’s platform. We deliver the best products and platform features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of Deel's success story?

A 30-mile hiring radius should no longer dictate how companies hire because great talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M last year, doubling our valuation to $12B.

There’s never been a more exciting time to join Deel — the market leader in international payroll and compliance.

About the Role

You will oversee all aspects of the US immigration process and will be responsible for communicating with clients, gathering application documents, reviewing files, and submitting applications. You will be responsible for an array of US business immigration cases from inception to resolution and provide industry-leading service to clients by offering timely and clear immigration support. You will be required to follow the outlined company-developed onboarding and processing workflows.

Key Responsibilities

• Offer a consistent, industry-leading experience to customers by providing legal support and strategy from the initial kick-off call through petition filing.

• Prepare and file initial submissions, re-submissions, and RFE/NOID responses for O-1, EB-1, and EB-2 NIW petitions.

• Provide consular support assistance for immigrant visa (employment based and marriage based) and non-immigrant visa applications (B-1, H-1B, L-1, E-1, E-2, E-3, O-1), including DS-160 and DS-260 forms.

• Continuously level up by learning how to prepare new case types, such as I-485, H-1B, TN, E-3, E-2, etc.

• Actively monitor individual case pipeline to achieve production targets, meet critical deadlines, and increase client satisfaction.

• Effectively communicate with customers regarding procedural and case processing issues, identify client immigration solutions, and understand current client activity. 

• Provide feedback in opportunities for continuous process improvement and elimination of redundancy.

• Report directly to the Immigration Specialist Manager.

• Managing Employment Life-Cycle.

• Work on special projects, as assigned.

Requirements

• 1+ year of business immigration experience, either as a Paralegal or Immigration Specialist (Preference for O-1, E-2, EB-1, and EB-2 NIW experience).

• 1+ year of experience working in a law firm, corporate, or startup setting

• Strong writing, logical reasoning, and communication skills

• Strong client services skills:

  • Experience directly interacting for customers via email, call, and video

  • Experience anticipating clients’ needs and addressing their concerns

• Experience managing individual pipeline and proven ability to juggle multiple customers and priorities, keeping all customers informed of changes to deadlines

• Ability to function independently while following established directions and processes with limited hand-holding

• Strong attention to detail

• Familiarity with JIRA, Notion and slack as a plus!

Deel is a highly agile work-environment and you will add to the culture if:

• You thrive in dynamic, fast-paced, results-oriented teams

• You are hungry and enjoy being constantly challenged to learn and do more

• You embrace teamwork, ask questions and like to question the status quo

• You act as an owner and are capable to complete tasks in dynamic environments

• You communicate clearly and effectively to colleagues from different business areas