Front Office Admin (TMS Clinic)

General Information

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Work Location: Los Angeles, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8am-5pm Posted Date 05/07/2025 Salary Range: $25.6 - 36.33 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 24136

Primary Duties and Responsibilities

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Our Semel Institute is seeking to hire a full-time Admin to join our Neuromodulation Division. The Division integrates the work of experts to develop new approaches to understanding the brain and new treatments for psychiatric and neurological disorders. Primary duties include:

• Answering and directing central phone lines
• Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)
• Patient scheduling, interviewing, encounter registration
• Verifying insurance benefits and record benefits for finance review
• Monitoring collection, quality control, and processing of charge documents
• Updating referrals and new authorization dates and extended treatments
• Other administrative duties as assigned

 Salary range: $25.60-$36.33

Job Qualifications

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• Prior experience working in a medical setting support service role 
• Prior TMS experience (highly preferred)
• Knowledge of basic psychiatric terminology (preferred)
• Ability to  perform the functions patient encounters, registration, and appointment scheduling using a computerized system
• Knowledge of patient related policies and procedures
• Knowledge of Microsoft Work, Windows, Outlook, and other PC applications
• Knowledge of Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
• Skill in performing basic arithmetic operations
• Sufficient typing skills
• Strong communication skills
• Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the s