Director, Client Leadership

Company Description

dentsu creative is a collective of agencies at the forefront of culture and innovation. Formed in January of 2021, we are one of the most globally awarded teams across the Dentsu network. Composed of dentsuMB, 360i, and Isobar, amongst other notable agencies, we work with clients to provide solutions that meet people at every single point of their brand journey and are committed to upholding a culture of diversity, equity, and inclusivity. 

We are champions for meaningful progress, and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Job Description

Location: NYC / NJ / Remote

This role will support an exciting portfolio of 3-4 household CPG brands under one umbrella client orginization and report into the SVP, Client Leadership. A successful candidate will champion strategically and creatively sharp work, be a true partner to clients, show a passion for the brand and category, and easily navigate a fast-paced, ever-evolving environment. 

• Act as a primary day-to-day client contact across several large-scale projects and evergreen social workstreams 

• Manage the mid-level and senior client relationships daily 

• Lead teams through strategic development, creative ideation, production, and flawless execution 

• Anticipate project and/or client needs, proactively guide scoping and change order process, always one step ahead daily of what needs to be accomplished 

• Lead and oversee all account operations as it relates to the business of the agency 

• Serve as a coach and leader to agency team, both on Client Leadership department and across the integrated team, including development plans for direct reports. 

• Identify client issues and work with our agency partners to provide solutions 

• Collaborate with agency partners as an IAT leader 

• Inspire agency and client confidence and seek opportunities to advance the client relationship 

• Be a student and champion of One Dentsu collaboration across practice areas 

Qualifications

• Account team leader/senior client advisor 

• Project management expert 

• 8 years of integrated agency account management experience 

Perks: 

• Great compensation package 

• Comprehensive healthcare plans 

• 401(k) with employer match 

• Flexible time-off 

• 16 weeks paid parental leave 

Additional Information

The anticipated salary range for this position is $94,000 - $146,000. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/  

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of dentsu group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.

Employees from diverse or underrepresented backgrounds encouraged to apply.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military