Ticket Operations Assistant

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

 

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to over 50,000 students, 11,000 faculty and staff and 332,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

 

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, global leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.65 billion and its endowment totals $1.8 billion.

About the Department

The University of Cincinnati Department of Athletics competes at the highest level of intercollegiate athletics with the vision to reach Next Level Success for all 18 varsity teams and more than 500 student-athletes. The Bearcats have a proud athletics history, winning eight national championships and 117 conference titles. The Cincinnati men's basketball team is among the 15 winningest programs all-time, while the football team became the first American Athletic Conference program to compete in the College Football Playoff in 2021. Olympic gold medalist volleyball player Jordan Thompson, NBA Hall of Famer Oscar Robertson and Major League Baseball legend Sandy Koufax are among the several luminaries who have competed as Bearcats. 

 

UC student-athletes collectively posted a 3.4 overall GPA in the spring of 2023, resulting in 11 consecutive semesters of a 3.3 department GPA or higher.
 

Under the leadership of Director of Athletics John Cunningham, and supported by more than 150 full-time staff members, UC Athletics' mission is to connect our community, enhance our University and impact the lives of student-athletes as they prepare to change the world on and off the field. 

 

For more information visit https://gobearcats.com/.

Job Overview

The University of Cincinnati (UC), Department of Athletics seeks applications for a Ticket Operations Assistant to work in the Athletic Ticket Office. This is a term-limited, 12-month position eligible for a 12-month extension (2 years maximum) based on performance and evaluation. The position will report to the Ticket Operations Unit Leader/Director.

 

This is an entry-level position for an individual interested in a career in ticket operations. Upon the conclusion of the term, you will have equipped yourself with the foundational knowledge, skills, networking and support necessary to pursue a full-time position. 

 

This is a 40 hours per week position (not benefit eligible), paid at an hourly rate of $10.10 per hour. Housing provided during 12-month term. Some overtime may be needed. Some evening and weekend hours will be required. 

Essential Functions

• Provide customer support on the phone, through email and at the ticket window during the week and on game days.
• Assist with all Football, Men’s Basketball, Women’s Basketball and Baseball game day operations and overall season operation.
• Assist with managing the student worker program in office and on game days.
• Assist with other operational duties including but not limited to processing, printing, mailing, and distributing tickets, social media, ticket donation program. 

Minimum Requirements

• Bachelor’s degree required. 
• Skill in the use of personal computer and related software applications. 
• Desire to pursue a career within intercollegiate athletics. 
• Ability to communicate effectively, both orally and in writing.
• Ability to use independent judgement and to manage and impart information.
• Must maintain NCAA compliance while in this role.

Required Education

Bachelor's Degree.

Required Experience

• Skilled in the use of personal computer and related software applications.
• Desire to pursue a career within intercollegiate athletics.
• Ability to communicate effectively, both orally and in writing.
• Ability to use independent judgement and to manage and impart information.
• Must maintain NCAA compliance while in this role.

Additional Qualifications Considered

The individual in this position must be able to work some evening and weekend hours. 

Physical Requirements/Work Environment

• Office environment/no specific unusual physical or environmental demands.

Application Process

Interested and qualified applicants must apply