Pharmacy File Coordinator (29853)

Are You an Administrative Professional Ready to Break Free from the Office and Go Remote? 

If you're an Administrative Professional looking to make a career shift from the traditional office setting to a remote role, we've got an exciting opportunity just for you!

ExamWorks Compliance Solutions is seeking a Pharmacy File Coordinator to join our team. In this role, you will be responsible for working closely with the Pharmacists, Nurses, and other supporting staff to aid in the overall support of the department. This position is responsible for communicating with the accounts as needed, completing follow-up calls as necessary, and managing new referrals. 

Why You’ll Love This Job:

• 100% remote—work from home where you're most comfortable! 
• Monday through Friday schedule (8:00am-5:00pm ET)
• Employee-first culture with great benefits —because we believe in investing in YOU! 

If you're ready for a new challenge and want to thrive in a role that offers work-life balance, apply now and start your journey with ExamWorks today!

ESSENTIAL JOB FUNCTIONS

• Provide overall support to the department and assist in the daily distribution of work and ensure all timelines are met and operations are run in the most effective and efficient way possible.
• Handle communication with the account, as necessary
• Set up new referrals in Galileo and prepare them for Pharmacist and Nurse Review

• Assist with Billing and invoicing for the department.
• Run and distribute monthly, quarterly and yearly reports as requested.
• Refer to Special Pricing and Account Instructions to ensure proper handling of referrals.
• Appropriate documentation of referrals including system notes and emails.

Education and/or Experience  

High school diploma or equivalent required. A minimum of one to three years of administrative clerical experience or equivalent combination of education and experience required. Experience in the insurance industry preferred.

Certificates, Licenses, Registrations  

No specific requirements.

QUALIFICATIONS 

• Ability to demonstrate strong customer service skills.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Ability to follow instructions and respond to managements’ directions accurately.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Ability to concentrate and multitask in a fast-paced work environment.
• Must demonstrate accuracy and thoroughness. Look for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team-oriented environment.
• Must be able to work well under pressure and/or stressful conditions.
• Must have the ability to manage change, delays, or unexpected events appropriately.
• Must have excellent skills in English usage, grammar, punctuation and style.
• Must be able to adequately operate a general computer,