Operations Supervisor, Event Management

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. 

 

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

 

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. 

 

See what life is about at BCD M&E at bcdme.com/careers

 

About the role:
As the Operations Supervisor for Event Management at BCD, you'll be at the heart of ensuring the seamless execution of events and maximizing resource utilization. Collaborating closely with the Operations Manager, you'll lead a team of event managers, drive process improvements, and enhance operational efficiency to deliver exceptional event services.

You're Good at:
- Managing logistics and project operations for large-scale events, ensuring client satisfaction and successful execution.
- Leading and motivating a team to drive consistency, quality, and commitment to timelines.
- Implementing and optimizing operational processes to enhance efficiency and productivity.
- Managing financial resources and labor hours effectively to align with company goals and budget constraints.
- Building strong relationships with internal teams, clients, and key stakeholders to ensure successful event delivery.

You might also have:
- A Bachelor's Degree and a minimum of 3 years of experience in meeting and event operations.
- Proficiency in Microsoft Excel, Pivot Tables, and Cvent Meeting Technology.
- Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
- Excellent communication, leadership, and problem-solving skills to foster collaboration and drive results.
- A proactive and positive attitude, with a focus on exceeding client expectations and delivering high-quality work.

 

Must Have's:

• Must have previous experience planning executive, C-suite, high touch meetings and events up to 2k attendees. 
• Must have previous experience directly managing a team of Event Managers.
• Must have experience in multiple client verticals / industries within the meetings and events space.

 

 

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THE PERKS

 

Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

 

Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

 

Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, eve