Business Operations Senior Manager

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

Webflow is looking to hire a strong operator to lead key strategic initiatives and drive our next phase of growth. In this role, you will help Webflow accelerate our existing momentum, scale our business initiatives, and maximize our full potential.  

About the role 

• Location: San Francisco HQ or US remote
• Full-time
• Our cash compensation amount for this role ranges from $180,000 - $248,000 for most US locations and $200,000 - $275,000 for US locations with a higher cost of labor. All figures cited above are in $USD and pertain to workers located in the United States. Pay is based on several factors including market location, and may vary depending on job related experience, knowledge, qualifications, and skills.
• Reporting to the Senior Director of Business Operations 

In this role, you’ll … 

• Drive company-wide OKR processes. This involves designing, building, and managing the OKR setting, review, and revision processes, ensuring they align with our annual plan and priorities. Continually refine this process for optimal company execution.
• Facilitate Webflow's annual planning cycle, including streamlining processes, removing bottlenecks, and enhancing cross-departmental alignment, ensuring a smooth, effective planning process.
• Lead and manage complex, cross-functional strategic and operational projects as needed, ensuring seamless planning, execution, and timely delivery.
• Serve as the connective tissue for cross-functional teams(e.g. Marketing, Sales, Product, Engineering, Finance, People, and other internal groups, etc.), fostering collaboration, knowledge sharing, and guiding teams towards shared objectives.
• Inspire teams to challenge the status quo, promoting a culture of innovation and continuous improvement across the organization.

About you 

You’ll thrive in this role if you have: 

• Strong project management and prioritization skills with high attention to detail.
• Extensive annual/multi-year planning experience, preferably at a SaaS company.
• Highly analytical and proactive, with a strong executive presence to influence and work cross-functionally.
• Comfortable with data and ambiguity; able to both delve into the details and operational tactics, and engage meaningfully on the big picture or overall strategy.
• Motivated to work collaboratively in a fast-paced, ever-changing environment.
• 6+ years of relevant experience in business operations, project management, and/or strategy consulting roles.

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insu