Senior Research Associate – Survey, Corporate Team

Senior Research Associate, Corporate Survey

Hanover Research

Remote Opportunity

The Senior Research Associate will work closely with a Research Director and other analysts on survey research projects that deliver actionable insights in addressing clients’ market research questions. In this role the analyst will draw on logical and critical thinking skills to create high-quality, custom survey instruments and will build on their knowledge of survey tools to program instruments with extreme accuracy. They will also analyze survey results to craft a compelling narrative that supports clients’ decision-making on pressing business needs.  

Responsibilities

• Survey Design and Programming

  • Accuracy & Quality

    • Flexibly adapts templates and customizes as appropriate to create a successful design

    • Recognizes and corrects downstream impacts of survey changes when implementing design edits

    • Flexibly executes and integrates some secondary research necessary to support design

  • Organization & Flow

    • Effective organization is maintained in designs of moderate/average complexity

    • Demonstrates ability to think critically about what questions are needed to support a client’s research objectives and how best to organize

  • Programming

    • Accurately programs surveys of increasing complexity

    • Identifies and corrects programming flaws of increasing complexity in testing own surveys and as a team survey tester

• Survey Analysis

  • Accuracy & Quality

    • Cleans and sets up datasets of increasing complexity

    • Capable of performing more complex data quality checks

    • Uses visualizations to convey data clearly and effectively

    • Reporting accuracy is maintained with analyses of increasing complexity

  • Writing

    • Writing is used successfully to add impact to analysis, including effective synthesizing of findings

    • Capable of writing effectively about increasingly complex data

    • Writing demonstrates sophisticated use of language and a clear analytical voice

  • Logic, Insights, & Organization

    • Narrative indicates a clear understanding and appreciation of the client’s business need

    • Produces actionable recommendations

    • Effective organization and flow is maintained with analyses of increasing complexity

• Project Management

  • Time Management

    • Demonstrates efficiency and time-savings in completing tasks that have been mastered

    • Capable of balancing more than one task of average complexity

  • Task Management

    • Effectively navigates challenges, demonstrating ability to flex work plans as needed

  • Independence & Strategy

    • Completes assignments of average complexity without guidance and of advanced complexity with guidance

    • Capable of effectively providing guidance on assignments of minimal to average complexity

    • Possesses strong foundation in survey practices/resources and is self-sufficient in overcoming most challenges

• Teamwork/Leadership

  • Communication

    • Proactive participant in team communications and meetings

    • Establishes check-ins and touchpoints when project leading, and promptly responds to questions

    • Communicates edits as a project leader and/or closer to project manager

  • Team Engagement & Leadership

    • Shows engagement in small team meetings in asking questions and participating in discussions around peers’ projects

    • Promptly adopts new or updated processes

    • Suggests process improvement ideas that are thoughtful and potentially impactful

Qualifications

• High comfort level with Microsoft Office applications, such as MS Word, MS Excel, and MS Power Point.

• Experience with survey software platform(s), such as Qualtrics.

• Experience with survey research methodologies and procedures, such as survey design best practices, developing sampling plans, and quantitative analysis.

• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Ability to work quickly and independently with minimal guidance or oversight

• Ability to work under pressure and multitask in a fast-paced