Quality Manager

JOB DESCRIPTION

Summary

The Quality Manager leads the quality management for the plant. Builds and executes quality programs specific to customer needs through aligning program management, product engineering, and supplier quality. Evaluates best business practices to define and direct strategies, procedures, standards, and targets for quality management.

 

Essential Duties and Responsibilities

• Establishes and reviews annual quality improvement plans as well as Business Unit, Plant, or Division operational plans.                                                  

• Responsible for continuous improvement in quality key measure performance and customer satisfaction for their assigned area, as well as broader indicators such as Craftsmanship, and Warranty performance                                          

• Assures adequate staffing and training to execute quality and operational plans.                 

• Leads Quality function within their area of responsibility, typically providing direct leadership to Quality Engineers

• Establishes and reviews annual quality improvement plans and Business Unit, Plant, or Division operational plans.                                          

• Responsible for continuous improvement in quality key measure performance and customer satisfaction for their assigned area, as well as broader indicators such as Craftsmanship, and Warranty performance         

• Assures adequate staffing and training to execute quality and operational plans.                 

• Guides and directs the Quality Department to ensure appropriate procedures are in place that will ensure both internal and external customer quality expectations are achieved. 

• Works with Engineering on advance quality planning on future programs and ensures that all special characteristics identified during product development are monitored using statistical techniques throughout the manufacturing process.

• Supervises and manages Quality Engineers, Supplier Quality Engineer, and BOS Coordinator.

• Manages complete Quality Reporting system.

• Serves as the Management Representative for Quality/BOS. Manages the internal audit schedule for BOS and IATF 16949. Administers all Quality activities as defined in the BOS and IATF standards and requirements.

• Manages supplier base for purchased components.

• Ensures that the facility maintains calibration on all variable and attribute gauges.

• Completes individual development plans for each member within the Quality Department

 

Education / Experience / Skills

• Bachelor's degree in a technical field or equivalent experience

• Specific education and training in Quality disciplines

• Quality containment experience

• New product launch experience

• IATF16949

• Continuous Improvement

• Total Quality Management

• PPAP, FMEA, Control Plans, DoE, SPC                           

• 5+ years of experience in Quality or production functions

PRIMARY LOCATION

Northwood Facility