Program Supervisor, Permanent Supportive Housing (Project-Based Case Management)

Onsite Location: Central Los Angeles and Gardena

Salary: $70,000

PLEASE INCLUDE A COVER LETTER WITH YOUR APPLICATION.

ORGANIZATION OVERVIEW

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to those transitioning from or at risk of homelessness or institutionalization. We develop, own and manage multi-family supportive housing and licensed residential care homes. Additionally, we implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: we’re seeking inspired, talented people who want to be part of a team affecting profound change and who have fun doing it.

PROGRAM SUMMARY

The Permanent Supportive Housing (PSH) - Project Based program is funded by the Los Angeles County Department of Health Services (DHS), Housing For Health program and serves individuals experiencing homelessness who have a chronic medical/mental impairment, illness or physical disability. The goal is to transition individuals out of homelessness and into permanent housing to obtain stability in all areas of their lives.  Services take place within residential communities for individuals who are experiencing homelessness and eligible for on-site PSH services at a Project Based Voucher community.

POSITION SUMMARY

The Program Supervisor will directly supervise and provide clinical support for (5) PSH Case Managers and offer monitoring support to (2) Resident Services Coordinators. The Program Supervisor will cultivate the talent of the team to provide high quality support to clients and partners and employ a “whatever it takes” approach to services. The Program Supervisor may also carry a caseload of 1-10 clients dependent on program need.

POSITION RESPONSIBILITIES

• Supervise (5) Case Managers, which includes weekly or bi-weekly supervision meetings as well as ongoing clinical support and guidance.
• Provide support to site based Resident Services Coordinator.
• Provide crisis intervention as needed and participate in an on-call rotation with other supervisors.
• Periodically travel between site-based projects in region.
• Process and accept referrals from DHS and other HFH partners.
• Conduct assessments to determine clients’ eligibility for the program and evaluate clients’ needs and strengths.
• Develop and implement, in collaboration with clients, individualized case management care plans that identify short and long-term goals. 
• Provide support throughout the housing process including but not limited to temporary housing placement, unit identification, application submissions, lease signing, and ongoing housing retention efforts.
• Provide education to clients on tenant rights and responsibilities, eviction prevention counseling and advocacy.
• Meet with clients frequently and regularly, both in the home, community, and office.
• Utilize evidence-based practices, including Cognitive Behavioral Interventions and Motivational Interviewing, to strategically address clients’ needs.
• Provide life skills education and assistance, including budgeting, apartment upkeep, stress management, conflict resolution, etc.
• Participate in case conferences to review clients’ progress and address any challenges.
• Collaborate and communicate with all HFH partners on a regular basis.
• Build and maintain partnerships with community organizations, service providers, public entities (such as local Housing Authority, Los Angeles Homeless Services Authority) and onsite property management to ensure that clients have access to comprehensive services.
• Maintain updated and accurate client files and documentation.
• Offer feedback to supervisees on documentation quality to meet service delivery requirements.
• Participate in staff meetings, supervisor meetings, and other agency events as requested.

Core Competencies

• Motivating Others: Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of
• Planning: Pursues everything with energy, drive and a need to finish; seldom gives up before finishing, especially in the face of r