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Database Officer - Portland, OR (Hybrid)
Mercy CorpsUnited Statesfull_timeVerifiedPosted 17 Apr 2025
💰 $63,175/yr($53,200/yr – $63,175/yr)
About the role
Location: Portland, OR United States Position Status: Full-time, Regular, Exempt Salary Level: Starting salary for this role will be from $53,200 up to $63,175 USD annually, commesurate with experience.Cover Letter: While a cover letter is not required, candidates who submit one will be given priority consideration as it helps us better understand your interest and fit for the role.
Risk Level: ☐ Level 3 [X]Level 2 ☐Level 1 (Level 3: Frequent contact with participants, direct contact with children, access to sensitive data, and/or high level of accountability. Level 2: Some contact with participants; unplanned non-direct contact with children. Level 1: Likely to have no contact with participants or sensitive data) About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. Resource Development / Development Operations The Resource Development (RD) department helps advance the organization’s strategic goals and supports our worldwide team by raising flexible funds, profile and influence. The RD team encompasses several dozen dynamic professionals who possess a wide range of skills. We are gift officers, direct response fundraisers, web developers, marketers and media relations strategists. We are database managers, digital specialists, creative designers, storytellers and teachers. Most of all, we are passionate about Mercy Corps’ mission and believe a better world is possible. The Development Operations team supports our fundraising teams with gift processing, data management and analytics. We balance attention to detail with helping to solve big-picture problems, while always striving for process improvement. The Position The Database Officer will execute complex data requests, in support of fundraising teams. They will support the Mass Market Engagement, Corporations & Foundations (CFT), High Impact Philanthropy (HIP), and Mass Market Fundraising teams by ensuring accurate and up-to-date constituent data in Mercy Corps’ donor database of record, the Raiser’s Edge (RE). They will be a skillful database user who can troubleshoot, investigate, solve issues, and optimize donor data of all types. Essential Responsibilities RAISER’S EDGE DATABASE MANAGEMENT
Risk Level: ☐ Level 3 [X]Level 2 ☐Level 1 (Level 3: Frequent contact with participants, direct contact with children, access to sensitive data, and/or high level of accountability. Level 2: Some contact with participants; unplanned non-direct contact with children. Level 1: Likely to have no contact with participants or sensitive data) About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. Resource Development / Development Operations The Resource Development (RD) department helps advance the organization’s strategic goals and supports our worldwide team by raising flexible funds, profile and influence. The RD team encompasses several dozen dynamic professionals who possess a wide range of skills. We are gift officers, direct response fundraisers, web developers, marketers and media relations strategists. We are database managers, digital specialists, creative designers, storytellers and teachers. Most of all, we are passionate about Mercy Corps’ mission and believe a better world is possible. The Development Operations team supports our fundraising teams with gift processing, data management and analytics. We balance attention to detail with helping to solve big-picture problems, while always striving for process improvement. The Position The Database Officer will execute complex data requests, in support of fundraising teams. They will support the Mass Market Engagement, Corporations & Foundations (CFT), High Impact Philanthropy (HIP), and Mass Market Fundraising teams by ensuring accurate and up-to-date constituent data in Mercy Corps’ donor database of record, the Raiser’s Edge (RE). They will be a skillful database user who can troubleshoot, investigate, solve issues, and optimize donor data of all types. Essential Responsibilities RAISER’S EDGE DATABASE MANAGEMENT
- Manages regular data file exchanges with multiple external vendors and oversees the shared understanding of Mercy Corps’ data fields across all agencies/vendors
- Produces queries, exports and ad hoc reports that detail and analyze the performance of marketing and fundraising efforts by all fundraising teams as requested
- Updates and maintains documentation for Documents mailing list request procedures, data exchange processes with vendor agencies, and all other database management processes as needed
- Manages and delivers ad hoc database query and export requests for internal clients during emergency fundraising moments and for other one-off campaigns and events
- Liaises with IT and/or vendors to troubleshoot performance issues, technical errors, and any other product-related database questions
- Partners with the Database Manager and external vendors to design and implement database and systems transitions to achieve a streamlined and coherent
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