Digital Program Coordinator - Federal Advisory

Job Family:

Management Consulting

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

• Support ongoing program management initiatives to achieve cross-team effectiveness and efficiency, such as refining workflows and processes, documenting SOPs, and monitoring reports/dashboards to mitigate program risks and assess program improvement opportunities
• Facilitate cross-functional, cross-team decision-making and work with workstream leads and client stakeholders to align on priorities 
• Leverage and refine agile best practices in day-to-day operations to execute the program roadmap and achieve overall client goals
• Gather and synthesize requirements and coordinate cross-team efforts for government stage gate reviews
• Work with cross-functional teams to prepare presentations for monthly executive steering committee and RAID (risk, assumptions, issues, decisions) meetings
• Support the formalized process of PI scope definition, work planning across sprints, and client review/approval for implementation vendor.
• Support program retrospective planning, implementation, and follow throughs
• Support requirements gathering, review, and approval for new website features across the Digital Modernization
• Track and report on the migration of remaining legacy content into the new CMS and site design templates; review and verify that content has migrated to requirements
• Support requirements gathering and implementation of a learning management system (LMS)
• Schedule and review demo’s for the CMS and new website
• Document review and approval of use guides written to support client use of the new website
• Development of executive level briefs
• Development and maintenance of Jira dashboards to report on program delivery / progress; Collect data and consistently update / maintain a program-level metrics report 

What You Will Need:

• Bachelor's degree is required
• Minimum THREE (3) years of Experience with dashboard visualization software (e.g., Power BI) 
• Experience synthesizing client needs into business requirements
• Develop MS Office resources including PowerPoints, Word documents, and Excel spreadsheets 
• Experience with agile program/project management 
• Ability to work overtime required on occasion 
• Excellent communication and collaboration skills, and ability to communicate clearly in writing
• Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills.

What Would Be Nice To Have:

• Experience with a content management system, preferably Drupal
• General understanding of 508-compliance
• Experience with a learning management system
• Experience working directly with client stakeholders 
• Experience with Jira 

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants