Facilities & Mail Services Coordinator

Want to be a crowd-stopper rather than a crowd-pleaser? Become a Camparista

 

At this point, you may not know exactly what it takes to be a Camparista , but you have the makings to be one of us. We’re the independent minded and passionate achievers in the spirits industry, innovating the iconic.

 

Be Part of Our Signature Mix

Mission & Objectives

The Facilities & Mail Services Coordinator is pivotal in managing the day-to-day operations of Campari America’s New York office. This role ensures a well-maintained, productive, and efficient office environment by overseeing daily facility operations, coordinating maintenance services, and managing mail and package logistics. Collaborate with vendors, service providers, and the HQ Experience team to deliver high-quality maintenance and mail services, while embodying operational excellence and soigné hospitality.

 

 

Key Responsibilities & Activities

 

Facilities Maintenance & Cleaning Coordination

• Perform a daily walk-through of the office to actively monitor the overall state of the space, addressing any issues immediately and maintaining a high standard of cleanliness, organization, and functionality throughout all areas.
• Perform minor repairs and maintenance tasks, including changing lightbulbs, hanging pictures, moving furniture, conducting simple repairs, and touch-up painting to ensure the office remains functional and aesthetically pleasing.
• Plan and coordinate regularly scheduled maintenance and cleaning work, including HVAC, plumbing, electrical, fire prevention, deep cleaning, and other essential systems.
• Conduct regular detailed inspections of the facility to identify maintenance and cleanliness needs, addressing issues related to functionality, appearance, and hygiene. Develop action plans, coordinate with relevant stakeholders for timely repairs, and enforce cleaning protocols to ensure compliance with safety and health regulations.
• Maintain a record of all ongoing facilities and cleaning requests through a ticketing system, ensuring timely completion and closeout of each issue, and providing ongoing communication to the requestors.

 

Partner & Vendor Coordination

• Coordinate with event organizers to understand and address specific needs, managing logistics for set up set up and break down for all events including happy hours, meetings, aperitivo, and trainings. This includes arranging furniture, setting up meeting supplies, and coordinating with cleaning vendors, the IT Team, and the Academy team.
• Manage relationships with vendors for both facilities maintenance and mail services items, ensuring service levels are met and issues are resolved promptly. Coordinate with vendors to schedule services and address any concerns. Partner with HQ Experience & Facilities manager to negotiate any terms and resolve escalated issues. Maintain effective communication to ensure that all facilities and mail-related needs are met efficiently and in line with company standards.
• Serve as the main point of contact for facilities-related IT systems, including lighting, sound, and screen display systems. Collaborate with the HQ Experience team to ensure these systems are maintained, operational, and updated as needed. Oversee troubleshooting, coordinate with IT vendors, and address any technical issues or system updates to ensure smooth and efficient operation of all facilities-related IT systems.
• Support the office safety program by assisting in the implementation and administration of safety and evacuation plans. Help with the coordination of safety audits and periodic drills. Provide support to the office safety committee, assist with safety an