Office Assistant 1 (Keyboarding) - REOC - Admissions Office - NY HELPS

 

The SUNY Rochester EOC (REOC) has been an established adult educational facility in the city of Rochester NY for over 50 years. Conveniently located in Downtown Rochester, the REOC has earned the reputation as one of the outstanding Centers in the state. REOC employees collaboratively provide skill and academic training necessary for students to continue to college or obtain a career. REOC has a strong connection to both SUNY Brockport and the University Center for Academic and Workforce Development. REOC is one of ten Educational Opportunity Centers (EOC) and two Career Counseling and Outreach Centers located throughout New York State, each with a commitment to supporting a diverse and inclusive workforce and student population. When you join the REOC, you are a part of a team with student success as the focus!

Job Summary:

The Office Assistant 1 (Keyboarding) provides clerical and administrative support for the Admissions office by answering large volumes of phone calls, returning voicemails, replying to applicant emails, processing admissions mail, greeting students/applicants, and providing basic program information to prospective students. 

• Answers telephones
• Returns voicemail messages 
• Provides program information to prospective students
• Updates applicant/student demographic information in BANNER as needed
• Provides backup to Admissions Staff Assistant 
• Assists Staff Assistant with test and registration correspondence
• Scans documents as needed
• Other projects assigned by supervisor

Minimum Qualifications:

NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):
There are no minimum education or experience requirements for this title. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.

Preferred Qualifications:

• Bilingual in English/Spanish
• Self-motivated with the ability to multi-task
• Detail oriented
• Basic knowledge of MS Office
• Excellent customer service skills

Work Schedule: 37.5 Hours/Week; Monday-Friday; 9:00am-5:00pm Salary, Benefits and Appointment:

$35,177

 

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a noncompetitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
May be benefits eligible; Find out more about benefits at Careers@Brockport!  This position is not eligible for visa sponsorship. 

Please note, if you have retired from a New York State Public Employee Retirement System (Teachers Retirement System or Employees Retirement System), you may be subject to an earnings limitation.  Please familiarize yourself with the rules and regulations when applying for this position.

Application Instructions: Submit your application, cover letter, resume, and contact information for three professional references via our Employment Opportunities website at jobs.hr.brockport.edu by December 13, 2024.
 

Background Investigation Statement:
All applicants are subject to a pre-employment background check.

Pre-Employment Drug Testing:
Pre-employment drug test and DOT physical may be required for positions requiring a valid Class A or B CDL driver's license with passenger endorsement.

New York State Executive Order:
Pursuant to Executive Order 161, no