Come work for us as a FEDERAL EMPLOYEE, and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families.

Job Summary: 

Manages all operations of a branch or location activity consisting of several departments including the retail store personalized services service station food outlets and concessionaires. 

Duties and Responsibilities: 

• Directly responsible and accountable for the performance and mission effectiveness of the Exchange and or assigned departments as well as compliance with all operating procedures. Assesses the overall efficiency and integrity of assigned functions with particular emphasis on high risk areas that may be susceptible to loss such as inventory shrink shoplifting refund fraud paperwork error associate theft receiving and Open Purchase Order OPO errors. Ensures that all directives policies and regulations relative to the management of cost control and loss prevention initiatives are adhered to. Actively works to create an environment intolerant of internal and external theft paperwork error and inventory shrink. 
• Plans and through subordinate supervisors directs all operations of the activity to ensure achievement of established sales and profit goals. Initiates corrective action as necessary. Implements NEXCOM policies and procedures coordinates operations with department managers and or supervisors. Monitors activity operations and recommends staffing requirements based on projected sales services level goals. 
• Responsible for uniform merchandise and assistance to military customers. 
• Conducts meetings with associates and supervisors to ensure proper implementation of NEX programs and customer service. 
• Performs administrative functions relating to the development of the activity budget and exercises obligational authority for the control of funds within prescribed limits. 
• Researches and develops potential projects prepares project submissions and manages or assists in managing approved projects. 
• Initiates correspondence relating to operational and administrative aspects of the activity. Responsible for the preparation and completion of required reports. 
• Attends and represents the activity at operational and staff meetings and provides input on the activity s progress and goal achievements. Responsible for the personnel management of the activity. 
• Reviews requests for equipment supplies etc. 
• Carries out policy of courtesy and service. 
• Works under the general direction of the District Vice President, General Manager or other manager who provides overall guidance and assistance on matters of policy or procedures. Receives technical guidance and support from managers at the main Exchange. Exercises judgment and initiative in carrying out all phases of the activity. Work is reviewed in terms of efficiency of operations and effectiveness in meeting operating goals. 
• Performs other related duties as assigned.

TRAINING REQUIREMENT Associate must receive ha