Operations Manager, Community Health Services

Location

Bronxville, New York

Shift:

Day (United States of America)

Description:

Discover Where Amazing Works

Operations ManagerCommunity Health Services – Days with Weekend Rotations

Imagine a career with a mission‑driven organization committed to delivering high‑quality, community‑based services. Lawrence Community Health Services (LCHS) supports interdisciplinary teams focused on operational excellence, regulatory compliance, and continuous improvement. Discover how you can Make It Possible.

Under the direction of the Administrative Director, the Operations Manager is responsible for the efficient operation of the service line's financial and support services. This exempt management position includes supervisory responsibility and focuses on administrative operations, performance management, and regulatory compliance. This role is primarily day shift and includes rotating weekend coverage. The shift for this role is 9am-5pm Monday-Friday with one-two alternating hybrid weekends requirement.

Key Responsibilities

·        Manage administrative and support service operations to meet program goals and performance standards.

·        Proactively identify and resolve issues impacting patient flow and operational efficiency.

·        Address operational barriers related to IT, registration and billing, medical records, pharmacy, space, and resource utilization.

·        Develop and analyze dashboards to support performance monitoring and process improvement initiatives.

·        Recruit, train, schedule, supervise, and evaluate staff; manage performance and personnel actions.

·        Collaborate with program and clinical leadership to support efficient operations and service delivery.

·        Assist with operating budget development, monitoring expenses, and analyzing variances.

·        Ensure compliance with CMS, DOH, Joint Commission, and other regulatory requirements.

Preferred Criteria

·        Master’s degree in a related field or five (5) or more years of Home Health management experience in lieu of a Master’s degree.

Required Criteria

·        Bachelor’s degree required.

·        Minimum of three (3) years of management or administrative experience.

·        Strong organizational, analytical, and communication skills.

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2026 Best Places to Work in IT - Computerworld

• 2025 Great Place to Work Certified

• 2025 Best Employers for Women – Forbes

• 2025 Companies that Care – People

• 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$104,000-$145,000/Annual

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countle