Cloud Operations Engineer Intern

Company Our Vision is to be the Most Trusted, Flexible and Easy to Use Hybrid Cloud Data Platform.  Actian is transforming industries by empowering companies to accelerate application modernization and simplify the Cloud journey.  Our customers use the Actian Data Platform to unify their siloed data, explore and securely exchange data to run a variety of analytic workloads that provide real time business insights at a fraction of the cost.  We have 24 of the Fortune 100 companies using Actian technology in some of the most mission critical applications that impact your daily life.  Internship Overview We are looking for interns to join us for our 2024Summer Internship Program! This 12-week program is set to being June 3rd, so if you are looking for an incredible opportunity to partner with the best and brightest minds in the industry, apply today. This program has been designed with our interns in mind and includes structured learning plans, a dedicated buddy, and a focused capstone project that you will have the opportunity to present in our Internship Showcase!   What It’s Like Interning with Us! Weekly Events— just because the internship is remote, doesn’t mean we don’t have time for fun! Last summer, we hosted an Actian tie-dye shirt event, tiny camp fire—complete with smores(!!!), a murder mystery party, and so much more Time with Executives— Interns all get a chance to connect with our executive team through panel discussions, 1:1s, Q&A meetings, and events Workshops & Tech Tuesday’s— Interns all participate in Tech Tuesday’s where they get to learn more about Actian specific technologies, as well as workshops geared towards new professionals Opportunity to travel – we will be hosting a hybrid orientation! For those that are interested in being in person for orientation, we will fly you to our Austin, TX office.  
Position Overview For the AIOps / Observability team we are looking for a highly motivated Cloud Operations Engineering Intern to join our team. As a Cloud Operations Engineering Intern, you will be responsible for supporting us in enhancing our observability and visualization. You will work with experienced Senior Cloud Operations engineers and under direct supervision of Lead Cloud Operations Engineer. The ideal candidate will have solid understanding of observability tooling and Cloud based SaaS applications.  
Capstone Overview Capstone project “Dashboards as Code” aims to convert our observability dashboards into a source code with suitable dashboard creation language.  Objectives: Phase 1: - Analyze and document current dashboards - Create an inventory of which data sources, panel types, queries are used in dashboards - Document panels in error or no data and clean up errors - Present findings to team 
Phase 2: - Document conversion process for selected two dashboards to a selected dashboard definition language - With help of team, convert those two selected dashboards and verify they are working - Validate and fix (if necessary) conversion documentation - Present results to the team 
Deliverables: - Inventory and assessment documentation for current observability dashboards - Documentation for dashboard conversion process - Source code of two selected dashboards 
By completion of this project, the candidate will gain hands-on experience on observability tools, visualization. The candidate will also get understanding of “Infrastructure as Code” principals and implement two dashboards as “Code”.Organization will get benefit of having assessment and documentation of current observability dashboards, having “Dashboards as Code” conversion process documented and two sample dashboards converted to code. This will be great help for team to convert rest of the dashboards easily.   

Responsibilities

• In Capstone project “Dashboards as Code” scope:  
• Support team by analyzing and documenting current observability dashboards 
• Document panels that are not showing any data and with the guidance from team, document which one needs fix or needs to be removed  
• Document metric and log queries used in dashboards 
• Assist team to convert them into a source code in proper dashboard language 


• Working with AIOps team:
• Assist in task tickets, documentation to maintain  
• Assist in “Knowledge Transfer” documentation: 
• Make sure that it is easy to follow by someone who does not have enough background but via the documentation able to execute procedure documented 
• Make sure that, in its own context, document contains all necessary pointers to external information to make a complete picture of the topic 

Nice to Have

• Currently pursuing or recently graduated with a Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field 
• Familiarity with cloud computing / Cloud based SaaS solutions and hands-on experience