OCM Senior Manager – Change, Learning, & Enablement

What success looks like in this role:

The OCM Senior Manager – Change, Learning & Enablement is a senior, client facing role responsible for designing, executing, and delivering all aspects of the Organizational Change Management (OCM) strategy for internal and external client engagements. This role requires deep expertise in change management methodologies, instructional design, and learning program development to drive successful adoption of new processes, technologies, services, operating models, and ways of working. 

The OCM Senior Manager leads the people side of change across complex transitions and transformations, including changes to business processes, IT systems and technology, organizational structures, roles, skills, and culture. The role is accountable for developing and implementing integrated change, learning, and enablement strategies that maximize employee adoption and proficiency while minimizing resistance and disruption. 

In addition to delivery leadership, the OCM Senior Manager plays a key role in Unisys OCM presales and gotomarket activities, supporting solution shaping, client discovery, proposal development, and value articulation. The role partners closely with sales, solution management, and the Global Proposal Center to position OCM—and learning and enablement—as a critical driver of business outcomes and return on investment. 

Change Strategy, Planning, and Delivery 

• Develop, plan, and manage endtoend OCM programs and workstreams in alignment with client statements of work, delivery milestones, and business objectives. 

• Partner with client executives, sponsors, and key stakeholders to validate vision, success criteria, desired outcomes, and behavioral expectations associated with the change. 

• Apply structured change methodologies to assess organizational impact, readiness, risk, and resistance, and integrate mitigation actions into the overall OCM approach. 

• Lead the execution of change management strategies, plans, and campaigns that support adoption, utilization, and sustainment of change. 

• Facilitate client and internal workshops, working sessions, and leadership engagements to align stakeholders and accelerate change outcomes. 

• Define success metrics and adoption measures, track performance, and adjust change interventions based on data, feedback, and observed behaviors. 

• Participate in project quality gate reviews and governance forums to ensure OCM alignment with overall program objectives.

Instructional Design, Learning & Enablement Leadership 

• Design and lead integrated learning and enablement strategies aligned to the OCM approach, including training needs assessments, learning objectives, curricula, delivery models, and reinforcement plans. 

• Apply instructional design and adult learning principles to create scalable, rolebased, and personabased learning experiences that enable behavior change and performance improvement. 

• Translate change impacts, futurestate processes, and behavioral expectations into structured learning journeys and learning paths for diverse stakeholder groups.