Health Client Technology Specialist

Amazing Opportunity and Great Place to Work!

Are you looking for a new opportunity to work in a goal-oriented team?

Our Story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.


It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com

About the Role

As a Health Client Technology specialist, you will manage technology development and quality assurance to ensure client satisfaction. You'll also communicate with third parties and shared services, emphasizing the impact of your work on thousands of people. Attention to detail is crucial as you document variances from best practices and provide solutions to meet client needs.

Responsibilities

• Translating business requirements accurately into functional implementations.
• Looking for opportunities to improve processes.
• Researching complex participant benefit issues and formulates resolutions recommendations by analyzing fact patterns and applying plan provisions and best practices. Provide resolution in accordance with due dates and documents processes
• Understanding data requirements and file/interface layouts required by internal/external clients and third parties and translate those requirements into file/interface specifications.
• Designing, update, and deliver unit, integration, regression, and acceptance test plans to ensure data integrity and reporting requirements meet customer needs.
• Executing data reconciliation before and after implementation as part of the data conversion project.
• Performing massive data uploads and supporting data conversion processes for new and existing clients.
• Coordinating follow-up meetings with clients or vendors for new files interfaces implementation or updates to existing files interfaces.
• Developing and maintain technical documentation.
• Creating SOPs for new processes related to supporting areas that will need to be put in place for the Operational Team. Able to address special requests or address service for our customers

Requirements

• Possess Bachelors/Master in Computer Engineering/Computer Science or related field
• Possess Knowledge in Microsoft Word and MS- Excel
• Possess Knowledge in SQL language
• Possess verbal and written communication skills (English and Spanish).
• Possess Application security best practices
• Possess testing and debugging skills.
• Possess Client plan provisions and business requirements (basic).
• Possess Data Analysis Skills

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the n