PUBLIC HEALTH PROGRAM ASST I

The salary for this position is: $4,033 - $5,364 monthly.

Thurston County Public Health and Social Services (PHSS) is recruiting for one (1) regular full-time Public Health Program Assistant I for our Environmental Health Division.

As a Public Health Program Assistant I, you will play a vital role in providing information to the public by phone, letter, or in-person related to program requirements. This may include regulations, codes, fees and permit procedures related to building sites, construction, on-site sewage systems, land use, and water systems. If you are a detail-oriented professional with a passion for public health, the environment, and providing excellent customer service, we would love to hear from you!

Essential functions may include, but are not limited to, the following:

• Provide program-specific information to the public via phone, mail, e-mail, and in-person
• Review fees, prepare billings and maintain cash receipt records, and balance daily cash and deposits to the County Treasurer
• Devise and evaluate office procedures and filing systems; maintain archiving of program records and files
• Investigate, review, and resolve problems, with routing to appropriate staff for follow-up, in addition to contacting customers for follow-up or to gather additional information
• Assist staff in the creation of educational materials
• Create and send out renewal notices, as well as assist with large mailing for all programs within the Environmental Health division
• Perform daily tasks in permitting database; includes but not limited to, routing and pulling files
• Assist with covering the office front desk; greet customers, answer phone calls, and notify technical staff of walk-in customers
• Assist with scanning and archiving for historical records along with records that have met retention
• Process mail for the division and distribute to appropriate parties
• Provide administrative and technical support to division staff
• Create, maintain, and update information in program specific databases, programs, and spreadsheets
• Create notices and bills, and track/process payments in Permit Tracking Database, Microsoft Access, and Point and Pay payment system
• Process and distribute incoming mail, and scan/route incoming applications and historic program records
• Assist with coordinating workshops, including notification, enrollment, resource materials, and certificates
• Contact customers to obtain additional information for the program if needed
• Perform other work as required or assigned, including, but not limited to, a 24/7 response during public health emergency situations and disease outbreak investigations

To view the full job classification, click here: Public Health Program Assistant I

 

WORKING CONDITIONS:

• Work Environment - Quiet office setting in Olympia, Washington
• Schedule - Monday – Friday, 8:00am – 5:00pm, in-person with the potential option of alternative or compressed schedules 
• Travel Requirements - Occasional travel may be required to attend meetings or trainings
• Customer Interactions - Daily interactions with Thurston County staff and the public

 

WHO WE ARE:

Public Health and Social Services (PHSS) is Thurston County’s local health jurisdiction and human services department and is responsible for protecting the health and promoting the well-being of all people who live, work, and play in Thurston County. We value diversity and strive to foster a sense of belonging, honoring the unique experiences, cultures, skills, backgrounds, identities, and perspectives of our employees and community. As an agency actively working to address health equity, we aspire for everyone to have the opportunity to attain their highest level of health, regardless of their individual circumstances.

Thurston County values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, and responded to in ways that fully develop and utilize each person’s talents and strengths. We are dedicated to recruiting and developing a talented workforce from various cultures, lifestyles, backgrounds, and perspectives who are committed to our vision and core values. Thurston County Racial Equity and Inclusion Webpage

 

WHAT WE OFFER OUR EMPLOYEES:

• Work-Life Balance: We are committed to ensure