Account Executive

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

Great Benefits Including:

Medical

Dental

Vision

401k with a fully vested match

Flexible Time Off (FTO) policy. This reflects our continued commitment to supporting work-life balance, simplifying our time-off programs, and trusting our employees to manage their time responsibly while meeting business needs. No accruals or balances, as time off is not tracked or banked.

5 different Flexible Spending account options

 

SUMMARY: We are seeking a highly driven Account Executive (AE) to manage and grow our SLED (State, Local Government, and Education) market segment. This role focuses on building strategic relationships, identifying new business opportunities, and driving revenue through consultative selling of our IT services and solutions. The ideal candidate understands the complexities of public-sector procurement, excels at navigating long sales cycles, and can engage with senior decision-makers across government and educational institutions.

This is a mid-level Account Executive position. The successful candidate will work with assigned accounts and also bring new business to New Era Technology in a manner consistent with our reputation, as well as enhancing it. You will work to deepen and widen our relationship within accounts while searching to discover additional opportunities for our wide suite of solutions. Excellent communication and relationship building skills and the ability to learn and understand New Era’s technology offerings are key requirements of this position.

 

PRIMARY DUTIES include but not limited to: Account Executive shall be responsible for cultivating and managing sales opportunities in specified markets and a designated geographical territory. Duties include, but are not limited to:

 

• This role will be responsible for growing account spend within an existing territory as well as methodical pursuit of new SLED entities to consume New Era’s solutions.
• Confer with existing and potential customers regarding needs and pain points and advise customers on the types of solutions available to solve these issues
• Present other New Era offerings for the benefit of the client that are aligned with current and future needs
• Effectively manage and maintain current account relationships
• Review operational records and provide input for reports to project sales funnel and determine profitability
• Maintain accurate and up-to-date customer information and sales activity in CRM tool
• Effectively present (strategic account) information to executive management team
• Effectively communicate between internal departments and management as needed to facilitate effective client relationships related to project fulfilment and for operations team
• Represent the Company at trade shows, trade association and client meetings to promote products/solutions/services as assigned
• Assist in resolving customer complaints or issues regarding sales and service
• Confer or consult with department heads to plan advertising services, secure information on products/solutions, and customer required specifications
• Provide information to third parties as directed by management to drive solution designs and offered services for specific client projects
• Attend prospecting and networking activities within assign vertical market(s)
• Generate compelling proposals consistent with corporate standards and adhere to provided templates and formats for such or as approved by management
• Product demonstrations (on-site and off-site)
• Complete all required sales and activities reports
• Attend sales meetings 
• Attend corporate and product training sessions/seminars and any assigned training activities as assigned by management
• Deliver outstanding customer support and