MHS Account Manager - Oklahoma Market

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Company Profile

McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively.

United by our I2CARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a “Most Admired Company” in the healthcare wholesaler category by FORTUNE, a “Best Place to Work” by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more info, visit www.mckesson.com.

We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us.

Current Need

We are seeking an Account Manager (AM) to join our McKesson Health

Systems Team.

This Enterprise level Account Manager is responsible for managing the overall customer relationship to include day-to-day customer activities, renewals, and issue resolution for assigned accounts. Our Account Executive is also responsible for qualifying, collaborating with Enterprise subject matter experts, and driving new Enterprise Solutions through contracting & customer implementation. Will secure and document customer’s realized return on investment (ROI) and value of new solutions. Portfolio of customers to include IDN’s and Health Systems within designated customer class. Primary focus will be to renew all IDN/Health System customers working with VP of Renewal & Field Leadership team. The Enterprise Account Manager may also support Business Development Team in designated areas.

Enterprise Solutions

• Identifies & qualifies potential Enterprise Solutions for customers.

• Engage Enterprise subject matter experts throughout the sales process.

• Oversee contract execution & implementation of new Enterprise Solutions.

• Collaborate with Enterprise stakeholders to drive incremental solutions.

• Secure customer validation of Return on Investment (i.e., COGS & $'s impact, Value) on new and existing Enterprise Solutions.

• Gain agreement of Enterprise Solutions $ value within renewal / decision criteria.

Territory Management

• Managing the customer lifecycle.

• Prepares/presents QBRs with customers including goals, initiatives, trends, financial impact, value, ROI, etc.

• Create and manage agenda driven customer meetings.

• Consistent onsite and meeting schedule and documentation within SFDC

• Visibility to build & enhance cross department relationships throughout IDN and/or Health System.

• Serves as the issue resolution point for customer.

• Internal coordination across Enterprise to ensure the highest level of customer satisfaction (i.e., NPS). 

• Understand decision process and key stakeholders.

• Retain at or above market Annual Operating Profit (AOP).

• Other duties as assigned by Vice President of Health Systems.

Education & Minimum Requirements

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