Regional Associate Director of Operations

<div class="p-rich_text_section"> <p><strong>Position Overview:</strong></p> <p>The Associate Director is responsible for the operational performance of multiple Inspection Centers (ICs).&nbsp; The Associate Director will work with the Inspection Center General Managers and their teams to identify and resolve challenges to meeting IC objectives and production requirements.&nbsp; The Associate Director will also oversee IC teams and ensure solid staffing plans, focus on retention and&nbsp; ensure high associate engagement, a sense of urgency to achieve performance metrics, and a culture that reflects Carvana’s values.</p> <strong><br></strong> <p><strong>What you’ll be doing:</strong></p> <p>Leadership</p> <ul> <li>Demonstrate effective leadership setting a positive tone and a sense of purpose at the Inspection Center</li> <li>Build and develop high performing team within the IC</li> <li>Oversee plans to ensure the IC will have the capability to meet future demands</li> <li>Ensure IC management beliefs and behaviors are in line with the Carvana culture</li> <li>Visit the shop floor to maintain detailed awareness of the realities of each IC and a connection to its staff&nbsp;&nbsp;</li> <li>Pursue consistent, measurable improvement of the IC</li> <li>Lives the Carvana values</li> </ul> <p>Production Management</p> <ul> <li>Work with IC team to identify, prioritize, and solve problems impacting the Inspection Center</li> <li>Oversee production planning for the Inspection Centers and ensure purchasing and transportation are aligned with production plans</li> <li>Manage Inspection Center capacity to meet production targets</li> <li>Ensure IC leadership is executing operating standards such as standardized work, operating rules, 5S, product integrations, and visual management tools</li> <li>Monitor IC compliant with all health and safety and loss prevention guidelines</li> </ul> <p>People Management</p> <ul> <li>Collaborate with People Operations and IC leadership to build and maintain a pipeline of associates to fill current and future positions and manage churn</li> <li>Develop a bench of candidates for IC leadership positions</li> <li>Ensure progression path training and certification process are consistently executed</li> <li>Model effective teamwork and ensure it’s embraced at all levels of the organization</li> <li>Provide competency-based feedback and ensure leaders throughout the organization are also providing appropriate feedback</li> <li>Mentor and develop Inspection Center General Manager</li> </ul> <p>Continuous Improvement - 10%</p>