Senior Scheduling Systems Specialist (IBM Workload Scheduler - IWS)

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

As Senior Scheduling Systems Specialist (IBM Workload Scheduler - IWS) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

The Scheduling Systems Specialist is responsible for designing, implementing, and maintaining IBM Workload Scheduler (IWS) batch jobs and schedules across complex enterprise environments. This role ensures timely and efficient job execution aligned with business requirements, optimizing schedule resiliency and flexibility. The specialist collaborates with development teams to prioritize processing, supports special job requests, and provides 24x7 on-call support for scheduling issues. Additional responsibilities include troubleshooting errors, automating schedules to reduce manual interventions, maintaining documentation, and supporting audits and disaster recovery testing. The role also involves mentoring batch operators and advising on best practices for running book processes.

Your role in our mission

Designs, creates, and maintains IWS batch jobs and job schedules in support of multiple clients to ensure completion and timely production of work. Optimizes schedule efficiency, flexibility and resiliency in accordance with business requirements documented in run books. Updates and maintains schedules as business requirements change.  Works with the development staff to establish processing priorities to meet service level agreements. Sets up special production and on-request jobs, altering daily schedule as necessary to accommodate special requests.

• Subject matter experts for job creation and business scheduling needs.
• Advises run book process owners on best practices and standards.
• Manages workload complexity and dependencies.
• Manages calendars and run cycle groups.
• Troubleshoots non-routine errors related to batch processing. Works to improve productivity.
• Designs and tests new batch processes to ensure productivity is not adversely affected. Escalates matters of significance as appropriate.
• Creates, recommends and implements scheduling procedures and timely documentation of procedures; ensures implementation is in accordance with standard scheduling procedures.
• Works to minimize operator interventions by automating schedules to reduce errors.
• Analyzes and fixes scheduling issues.
• Assists with account SOC Audits and Disaster Recovery Testing.
• Provides 24x7 on-call support for job configuration and scheduling issues.
• Performs root cause analysis and documents major incidents and work-around solutions.
• Mentors and trains batch operators.

What we're looking for

• IBM Workload Scheduler Expertise: Minimum 7 years of hands-on experience managing IBM Workload Scheduler (IWS) in large, complex environments. Candidates must demonstrate recent and active use of workload designer and job scheduling functions.
• Advanced Scripting Skills: Strong proficiency in scripting languages such as Bash, Python, PowerShell, and VBScript is essential for automation and troubleshooting tasks.
• Cross-Platform System Administration: Proven experience administering both UNIX/Linux and Windows systems, with the ability to integrate and automate batch processes across platforms.
• Secure File Transfer & Automation: Experience with Progress MFT MOVEit File Transfer and Automation tools, including configuration, troubleshooting, and failure resolution in enterprise environments.
• Security & Compliance