Product Manager, GSSO

About this role:

The Product Manager role within the Sales Data, Reporting and Analytics team will be responsible for creating and managing a product(s) strategy/roadmap for helping our sales associates dynamically build client facing documents supporting multiple business units and geographies. The role will enable the conception, development, and maturation of new documents by combining user research/feedback and testing of prototypes.

The ideal candidate will have a product management background and demonstrated experience in fulfilling a product’s vision. They should be technically adept and have experience working closely with development teams. This role sits within a fast-paced team and provides many opportunities for professional growth.

What you’ll do:

• Drive operational improvements and automation capabilities to improve efficiency, throughput, and quality across the technology delivery and deployment processes 
• Evolve the usage analytics to identify unknown/unforeseen user behavior and technology anomalies to further improve tools and quickly identify production issues 
• Support the required organizational change to ensure products are impactful at scale including change programs, communications, and trainings 
• Support in managing and influencing stakeholders across Sales, Sales Ops, and IT to champion the Marketing technology roadmap 
• Software product manager on the Technology and Reporting team that defines, delivers and supports the tools and reports for 5k+ global sales associates 
• Own the design and delivery, continuous ideation and day-to-day management of products within the Technology and Reporting portfolio – all products enable the successful execution of Gartner programs at scale 
• Support leaders on the development and delivery of the Sales Technology and Reporting roadmap 
• Own business requirement gathering, definition and prioritization and work closely with IT to define product delivery plans including resolution of day-to-day risks and issues that are obstacles to delivery 

What you’ll need:

• 3-6 years of experience with mix across business operations, technology or analytics; ideally 2+ years of consulting experience 
• Minimum of 2-3 years supporting business processes related to industry-leading platforms  
• Mix of consulting and industry experience highly desirable  
• Strong time management skills to prioritize the most critical activities, ensuring that high-impact tasks are completed efficiently.
• Strong ability to collaborate with and influence all team NCVI partners leading efforts to drive partnerships, resolve problems, clarify and interpret complex information, and drive consensus.
• Knowledge of Sales processes, Customer 360, CRM systems (e.g., Salesforce), and sales performance metrics.
• Excellent problem-solving skills, with the ability to translate complex data into actionable insights.
• Strong communication and presentation skills, with the ability to convey data findings to both technical and non-technical audiences.
• Experience with data visualization tools such as Power BI, Tableau or similar platforms.
• Experience with Salesforce Reports, Dashboards, and CRM Analytics is preferred.

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more!

#LI-KR4 #GSSO

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individu