Director Legal Operations

Grow your career with a growing organization

Whether they’re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that’s hard to beat. And from a personal satisfaction perspective, you’ll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.

The Director of Legal Operations is a results-driven individual who is responsible for bringing departmental efficiency and effectiveness to a best-in-class level. In this role, you will report to the Chief Legal Officer, participate in the Legal Leadership Team, and work with legal and business stakeholders at all levels of the company. You’ll coordinate activities related to finance and budget management, legal technology, legal resource management, departmental processes, change management, and general operations of the department. 

What you will do:

• Lead the department budgeting and expense management processes and drive partnership with Finance
• Assist Chief Legal Officer and Legal Leadership team with day-to-day department operations, reporting, financial management, reporting, communications
• Design, implement, and manage program to oversee external law firms and legal vendors, including oversight of e-billing systems, billing guidelines, protocols for price negotiations and alternative fee arrangements, and RFP processes
• Lead continuous improvement projects in the delivery of legal services to meet the needs of the department and the organization, including cost savings opportunities
• Lead department efforts to adopt, deploy, and utilize new and existing technology tools that increase the department’s efficiency and effectiveness, applying change management principles as needed
• Lead team that provides project oversight for complex cross-team or cross-departmental initiatives
• Influence, design, and promote departmental policies and procedures, programs, training, town halls, key performance indicators
• Collaborate with HR to enhance talent development, performance management, talent reviews and year-end compensation planning
• Create and drive relationships with key company functions, such as IT, Finance, General Services
• Demonstrate thought leadership and global collaboration related to best practices, IT projects, regulatory requests, and other cross-border department needs

What you will bring:

• Bachelor’s degree in Business, Finance, Information Technology or similar field preferred. MBA a plus
• Equivalent combination of education and professional experience may be considered
• 7+ years’ experience in legal department or other operational setting
• Highly proficient in finance, budgeting, and expense management
• Proven track record of making an impact, developing, and executing on strategies and delivering superior results in both the short and long term
• Experience with law department operations and technologies, e.g., matter management, e-billing, discovery management, contract management
• Excellent interpersonal skills; comfortable dealing with all levels of our organization, including executive leadership
• Proactive approach to recognizing needs, solving problems, anticipating issues while delivering innovative solutions with a continuous improvement mindset and approach
• Attention to detail with excellent time management and prioritization abilities
• Excellent written and oral communication skills

What will set you apart:

• Strong ability to communicate concisely with a wide variety of audiences, including senior management and key external stakeholders and proven ability to engage, influence and align stakeholders
• Well organized, flexible, able to handle multiple assignments, manage priorities, work efficiently
• Consummate team player with excellent judgment
• Demonstrated ability to build and lead a complex function; influence and leverage others in a large, global organization to achieve objectives; and execute projects
• Capacity to think strategically to identify issues and develop long-term solutions
• Organizationally savvy and diplomatic, understanding culture, climate, and ways of working across and organization; ability to read people and navigate relationships
• Demonstrated project management skills
• Experience with and/or training on change management methodologies helpful
• Demonstrated success managing, leading, and coaching employees

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an emplo