Workplace Experience Manager

Job Description:

The Workplace Experience Manager is responsible for creating and maintaining an engaging and efficient work environment that supports the local AssetMark Phoenix office.

The Workplace Experience Manager partners closely with business leaders, HR, IT, property management, and vendors to ensure our workspace aligns with organizational needs, supports productivity, and delivers a positive and engaging employee experience.

A successful candidate blends efficient facilities operations with buildout project experience, and the ability to support business growth and our franchised employee experience across our corporate real estate portfolio.

We can only consider candidates for this position who are able to accommodate a fully in-office work schedule and are close to our Phoenix, AZ office.

Job Responsibilities:

• Oversee day-to-day Phoenix office operations including office maintenance, building management relationships, occupational, health, and safety.

• Serve as a hospitality liaison to Phoenix employees and business leaders to understand needs, provide space planning solutions, and deliver best-in-class customer service.

• Oversight and execution of local events, celebrations, swag, and engagement programs that foster connections for our Phoenix employees.

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• Track and analyze local space usage to recommend enhancements and optimize space and support future growth.

• Implement welcoming and functional workplace strategies that support employee productivity and engagement.

• Ensure all floors comply with local OSHA safety regulations, fire codes, and ADA accessibility standards. Update and maintain workplace safety protocols, coordinated safety drills, and emergency preparedness documentation.

• Oversee local buildout and enhancement projects including vendor management, budget allowance, and adherence timelines. Immediately escalating dependencies and roadblocks.

• Serve as the primary liaison to architects, contractors, vendors, and cross-functional internal teams to deliver buildout on time and within budget.

• Effectively communicate updates, plans, and project timelines to executive stakeholders.

• Monitor spending, forecast costs, and provide updates on OKRs to support leadership decision-making.

• Ensure compliance with health and safety requirements, lease terms, and legal requirements.

• Seek constant improvements to workplace operations through daily inspections, inventory controls, space management, internal communications, and team collaborations.

Preferred Qualifications

• 4+ years of progressive experience in corporate real estate, facilities management, or workplace operations.

• Bachelor’s degree in Hospitality, Business Administration, Real Estate, Facilities Management, or related field.

• Knowledge of workplace safety standards and office operations best practices.

• Proven success managing office buildouts and ability to manage, negotiate with, and evaluate service vendor relationships.

• Strong project management skills with the ability to lead multiple initiatives.

• Creative and people-focused thinker with a data-driven approach to decision-making.

• Excellent communication and stakeholder-influencing abilities.

• Experience working in a fast-paced and professional office environment.

Compensation: The Base Salary range for this position is between $90,000-$105,000. This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits.

Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position.

Who We Are & What We Offer:

We are AssetMark, a company on the move, shaping the future of financial services. Growth is in our DNA. Every day, we combine technology, insight, and collaboration to create new possibilities for advisors, for our people and for our investors. At AssetMark your ideas matter; they’re heard, valued, and drive meaningful change. Join a team that sets new standards and creates space for you to thrive and do your best work. 

Our Mission 

Our mission is simple: to help our 10,500+ financial advisors make a meaningful difference in their clients’ l