Director of Business Banking

Company Description

STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine’s Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members’ lives. We love people who share our core values: Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams.

STCU offers excellent benefits:

• Paid time off—plus 11 paid holidays!
• Medical, dental, vision and life insurance
• Training and career development
• Success sharing plan
• 401(k) matching contributions
• Tuition reimbursement

An overview of the benefits can be found here.  
Salary range: $11,762.83 - $18,820.50 per month

Job Description

The Director of Business Banking oversees and provides leadership for Business Banking Officers deployed throughout STCU’s footprint. This position works cross functionally by partnering with teams from retail, marketing, payment operations, commercial, underwriting, and processing to provide an unparalleled business member experience. The focus of the business banking team centers on prospecting and targeting businesses with annual revenues of $2 million or less and aggregate credit relationships up to $500,000.

Core Job Requirements/Outcomes

• Develop growth strategies and implement activities/behaviors that support STCU’s mission and actively provide mentorship and accountability to the business banking team by generating leads, prospecting activities, providing consistent communication with marketing, retail, operations, underwriting and processing teams.
• Partner with the Commercial Banking and Credit Administration teams to ensure proper management of credit risk for new and existing loans and cash management services by monitoring key performance metrics including delinquency, mature loans, and financial covenant tracking.
• Lead and support the development of new business relationships, with an emphasis on providing a full range of financial services to operating businesses within our market area by leading the effort to provide exceptional service according to established standards as well as monitoring and responding to member feedback.  Be an advocate of Balanced Growth for the credit union, support a Growth Culture, and always look to engineer the best possible Member Experience.
• Provide leadership to the Retail Experience team by maintaining collaborative and effective internal communication; resolving departmental issues, conflicts and/or concerns in a timely manner; and make staffing adjustments or recommendations to achieve departmental goals.

Core Leadership Principles

• Lead by example by aligning actions with shared values.
• Embrace and communicate organizational direction by enlisting others in a common vision in support of organization values, goals and decisions.
• Effectively lead organizational change by demonstrating and fostering a growth mindset by inspiring your team to do things differently, seizing opportunities, working through challenges and persevering toward a better future.
• Lead performance by providing direction and delegation to create a climate where people are motivated to do their best.
• Encourage the heart by exhibiting empathy, actively listening and celebrating to cultivate team engagement.

Other Essential Functions

• Demonstrate a track record of strategic development success.
• Utilize a strong business banking acumen including all aspects of deposit, credit, and cash management services.
• Demonstrate ability to create and manage actionable initiatives concurrently, with a strong accountability to execution and results.
• Develop leaders and team members to meet their career goals and the organization’s goals by coaching, providing feedback, creating opportunities for exposure, and establishing stretch assignments.
• Ensure effective communication across unique audiences to convey clear understanding.

Qualifications

Education: A bachelor’s degree in Business Administration or related field is required. Equivalent work experience in lieu of a degree may be considered.

Job Experience: Ten (10) years of related experience in managing or directing Business Banking with progressively increasing experience is required.